个结果，搜索词为 "customer experience strategy (cx)"
状态：免费试用IE Business School
您将获得的技能: 价值主张, 供应商管理, 客户体验战略（CX）, 改善客户体验, 旅程制图, 托管服务, 体验设计, 打造品牌, 品牌管理, 客户洞察, 分包, 品牌战略, 消费者行为, 内部交流
状态：免费试用您将获得的技能: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Customer Relationship Building, Personalized Service, Customer Data Management, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Case Studies, Culture Transformation
状态：新状态：免费试用Board Infinity
您将获得的技能: Digital Brand Strategy, Driving engagement, Competitive Analysis, Brand Strategy, Experience Design, Brand Management, Customer experience strategy (CX), Brand Awareness, Branding, Digital Marketing, Storytelling, Customer Engagement, Cross-Channel Marketing, Digital Analysis, Digital Media Strategy, Journey Mapping, Market Opportunities, Data-Driven Marketing, Customer Insights, Data-Driven Decision-Making
状态：免费试用您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer experience improvement, Customer Retention, Customer Relationship Building, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Customer Insights, Operational Analysis, Value Propositions, Market Analysis
状态：免费试用Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Business Strategy, Market Dynamics
状态：免费试用您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI
是什么让您今天来到 Coursera？
状态：免费试用您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Client Services, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Marketing Planning, Digital Marketing
状态：免费试用University of Michigan
您将获得的技能: 角色（用户体验）, 用户体验设计, A/B 测试, 互动设计, 用户界面和用户体验（UI/UX）设计, 线框设计, 原型设计, 构思, 可用性测试, 交互设计, 定性研究, 创建调查, 用户故事, 调查, 概念设计, 用户界面/用户体验研究, 设计研究, 用户体验, 用户研究, 以用户为中心的设计
状态：免费试用您将获得的技能: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
状态：免费试用University of Virginia
您将获得的技能: 设计思维, 工艺设计, 企业战略, 信息技术, 信息技术架构, 人工智能赋能, 大型语言建模, 技术交流, 网络风险, IT 管理, 网络安全战略, 网络安全, 威胁管理, 项目组合管理, 敏捷方法, 法学硕士申请, 技术战略, Agile 方法论, 业务建模
状态：新状态：免费试用您将获得的技能: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
状态：新您将获得的技能: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
总之，以下是 10 最受欢迎的 customer experience strategy (cx) 课程
- 品牌与客户体验: IE Business School
- Voice of the Customer (VoC): Enhancing Experiences : Coursera
- Reimagining Brand Strategy for the Digital Age: Board Infinity
- Customer-Centric CRM Strategy and Management: EDUCBA
- Customer-Centric Innovation: Duke University
- AI for Customer Experience with Chatbots and Analytics: Coursera
- Google Digital Customer Engagement: Google
- 用户体验研究与设计: University of Michigan
- GenAI for Customer Journey Mapping: Coursera
- 以客户为中心的 IT 战略: University of Virginia
