客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

IE Business School
您将获得的技能: Marketing Planning, Consumer Behaviour, Survey Creation, Product Management, Market Research, Marketing Strategies, Product Lifecycle Management, Marketing Effectiveness, Data Analysis, Marketing Communications, Marketing, Business Planning, Data Collection, Product Strategy, Target Market, Market Analysis, Value Propositions, Strategic Marketing, Product Marketing, Market Data
初级 · 专项课程 · 3-6 个月

IE Business School
您将获得的技能: Product Strategy, Revenue Management, Strategic Marketing, Market Dynamics, Consumer Behaviour, Market Research, Customer Insights, Sales, Competitive Analysis
初级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: 质量改进, 项目管理, 流程改进, 过程分析, 分析技能, 持续质量改进 (CQI), 分析, 业务过程, 精益六西格玛, 客户分析, 利益相关者分析, 质量管理, 项目文件, 六西格玛方法
混合 · 课程 · 1-3 个月

L&T EduTech
您将获得的技能: Fire And Life Safety, Building Codes, Pump Stations, Blueprint Reading, Process Flow Diagrams, Construction, Hydraulics, Construction Inspection, Safety Assurance, Safety Standards, Building Services Engineering, Building Design, Hazard Analysis, Safety Training, Engineering Drawings, System Requirements, Safety and Security, System Monitoring, Facility Management and Maintenance, Structural Analysis
中级 · 专项课程 · 3-6 个月

Microsoft
您将获得的技能: Product Roadmaps, AI Product Strategy, Technology Roadmaps, Product Strategy, User Story, Agile Product Development, Stakeholder Management, Product Requirements, Functional Specification, Responsible AI, Innovation, Change Management, Market Research, Prioritization
初级 · 课程 · 1-3 个月

您将获得的技能: 人工智能, 数据管理, Data Management, 创新, 数据分析, 数据架构, 战略决策, 信息架构, 商业技术, 分析, 数据整合, 业务流程自动化, 机器学习, 企业架构, 数据收集, 企业战略, AI 赋能, AI 产品战略, 管理团队
初级 · 课程 · 1-4 周

DeepLearning.AI
您将获得的技能: Probability & Statistics, Statistical Analysis, Statistics, Statistical Hypothesis Testing, Statistical Visualization, Descriptive Statistics, Data Analysis, Histogram, Probability Distribution, Correlation Analysis, Statistical Inference, Estimation, Simulation and Simulation Software, Sampling (Statistics), Large Language Modeling, Spreadsheet Software
初级 · 课程 · 1-4 周

University of California, Davis
您将获得的技能: ICD 编码(ICD-9/ICD-10), Data Dictionary, 数据存储, 数据扫盲, 医疗保健行业知识, 健康信息学, 大数据, 基于价值的护理, 健康信息管理, 医疗保健, 数据映射, 数据整合, 医学术语, 数据质量, 临床数据管理, 元数据管理, 卫生系统, 分类学, 护理协调, 互操作性
中级 · 课程 · 1-4 周

Meta
您将获得的技能: 数据可视化软件, 数据建模, 数据库, MySQL, 数据分析, 数据库管理, 关系数据库, 高级分析, 数据仓库, 数据库设计, 摘录, MySQL 工作台, 数据库架构与管理
中级 · 课程 · 1-4 周
Oracle
您将获得的技能: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital
初级 · 专项课程 · 1-3 个月
您将获得的技能: SQL, SAS (Software), Database Management, Query Languages, Case Studies, Data Access, Program Development, Statistical Programming, Data Presentation, Scripting, Perl (Programming Language), Data Processing, Automation, Data Integration, Stored Procedure, Data Manipulation, Data Transformation, Debugging, Data Validation, Data Analysis
攻读学位
中级 · 专业证书 · 3-6 个月
Emory University
您将获得的技能: 营销分析, 社交网络分析, 消费者行为, 研究, 文本挖掘, 社交媒体, 社交媒体营销, 客户洞察, 趋势分析, 非结构化数据, 数据挖掘, 市场分析
混合 · 课程 · 1-4 周