
您将获得的技能: Lean Manufacturing, Process Improvement, Process Optimization, Manufacturing and Production, Six Sigma Methodology, Organizational Strategy, Key Performance Indicators (KPIs), Strategic Leadership, Continuous Improvement Process, Operational Analysis, Change Management, Systems Analysis, Simulation and Simulation Software, Sustainable Systems, Operations Research, AI Enablement
初级 · 课程 · 1-4 周

您将获得的技能: Case Studies, Emerging Technologies, Technology Strategies, Digital Transformation, Business Transformation, Business Solutions, AI Enablement, Real Time Data, Internet Of Things, Wireless Networks, Cybersecurity, Operational Efficiency, Augmented and Virtual Reality (AR/VR), Telecommunications, Artificial Intelligence
初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: Microsoft Copilot, Microsoft 365, Microsoft Teams, Microsoft Office, Data Visualization, Productivity Software, AI Enablement, Microsoft Excel, Artificial Intelligence, Technical Communication, Generative AI, Microsoft Word, Microsoft PowerPoint, Generative AI Agents, Productivity, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Data Management
中级 · 课程 · 1-3 个月

Politecnico di Milano
您将获得的技能: Large Language Modeling, LLM Application, Learning Strategies, Education Software and Technology, AI Personalization, Lifelong Learning, AI Enablement, Human Learning, Adult Learning Principles, Prompt Engineering Tools, Artificial Intelligence, Student-Centred Learning, Generative AI, Critical Thinking
初级 · 课程 · 1-4 周

您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: 数据伦理, 负责任的人工智能, 数据质量, 数据战略, Machine Learning 方法, AI 赋能, 生成式人工智能, 机器学习, 探索性数据分析, 应用机器学习
中级 · 课程 · 1-4 周
Kennesaw State University
您将获得的技能: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Financial Statement Analysis, Financial Analysis, Financial Accounting, Balance Sheet, Cash Flows, Income Statement, Working Capital, Performance Analysis, Gross Profit, Operating Expense, Depreciation
初级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Strategic Marketing, Marketing Analytics, Marketing Strategies, Digital Marketing, Consumer Behaviour, Data Visualization, Sales Strategy, Marketing, Performance marketing, Marketing Strategy and Techniques, Marketing Operations, Data-Driven Decision-Making, Digital Media Strategy, Data Visualization Software, Customer Analysis, Customer Engagement, Market Analysis, Key Performance Indicators (KPIs), Analytics, Data Analysis
初级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Legal Technology, Document Management, Generative AI, AI Enablement, AI Workflows, Compliance Management, Contract Management, Automation, Operational Efficiency, Contract Review, Quality Assurance
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: AI Workflows, Cloud Computing Architecture, Performance Tuning, Interoperability, Product Demonstration, Performance Improvement, Benchmarking, Hardware Architecture, Systems Architecture
中级 · 课程 · 1-4 周