
您将获得的技能: Adobe Photoshop, Barcoding, Layout Design, Graphic Design, Marketing Collateral, Color Theory, Typography, Design Elements And Principles
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling
中级 · 指导项目 · 不超过 2 小时

Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
混合 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: Cyber Security Policies, Cybersecurity, Incident Response, Cyber Attacks, Computer Security Awareness Training, Network Security, Security Awareness, Remote Access Systems, Mobile Security, Malware Protection, Human Factors (Security), Email Security, Identity and Access Management
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Facebook, Sales Process, Social Media, Lead Generation, Marketing Analytics, Sales, Marketing Channel, E-Commerce, Marketing, Growth Strategies, Business
初级 · 指导项目 · 不超过 2 小时

Starweaver
您将获得的技能: Virtual Networking, Network Protocols, Network Planning And Design, Network Security, General Networking, Network Administration, Network Architecture, Network Monitoring, Virtualization, Network Infrastructure, Computer Networking, TCP/IP, Routing Protocols, Network Model, Internet Of Things, Artificial Intelligence and Machine Learning (AI/ML)
初级 · 课程 · 1-4 周

您将获得的技能: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
中级 · 课程 · 1-4 周

Emory University
您将获得的技能: Financial Statements, Return On Investment, Cash Flows, Accounting, Financial Analysis, Income Statement, Balance Sheet, Gross Profit, Financial Accounting, Business Metrics, Cost Accounting, General Accounting, Cash Management, Profit and Loss (P&L) Management, Operating Cost, Cost Management
初级 · 课程 · 1-3 个月

您将获得的技能: E-Commerce, Value Propositions, Scalability, Business-To-Consumer, B2B Sales, Merchandising, Order Management, Growth Strategies, Personalized Service, Customer Engagement
初级 · 课程 · 1-4 周