客户服务课程
客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能，这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具，它们有助于简化互动和改进服务交付。
热门客户服务课程与认证
状态：免费Goldman Sachs
您将获得的技能: 市场调查, 市场机遇, 客户分析, 销售策略, 目标市场, 数字化营销, 业务指标, 营销策略与技巧, 营销分析, 销售流程, 营销策划, 品牌管理, 营销, 销售
Google Cloud
您将获得的技能: Data Cleansing, Data Compilation, Data Wrangling, Data Integration, Data Transformation, Data Manipulation, Data Preprocessing, Google Cloud Platform, Excel Formulas, Self Service Technologies
状态：免费试用您将获得的技能: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management
状态：免费试用University of Illinois Urbana-Champaign
您将获得的技能: 客户洞察, 打造品牌, 价值主张, 消费者行为, 促销策略, 营销策划, 目标市场, 进入市场战略, 营销分析, 营销策略与技巧, 品牌管理, 产品规划, 营销, 市场分析
您将获得的技能: Competitive Analysis, Business Strategy, Market Analysis, Market Opportunities, Business Modeling, Entrepreneurship, Market Research, New Product Development, Innovation
状态：免费试用状态：人工智能技能Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing
状态：新状态：免费试用您将获得的技能: Customer Retention, Customer Analysis
状态：免费DeepLearning.AI
您将获得的技能: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
状态：免费试用Microsoft
您将获得的技能: 微软 Azure, 计算机视觉, 文本挖掘, 数据采集, 分类算法, 人工智能, 图像分析, 文件管理, 模型部署
状态：免费试用University of Pennsylvania
您将获得的技能: 营销策略, 数据驱动的决策制定, 业务, 商业分析, 问题管理, 数字广告, 绩效衡量, 分析, 商业策略, 同行评审, 数据分析, 演讲, 营销, 广告, 营销分析, 运行效率
状态：免费试用University of Maryland, College Park
您将获得的技能: 客户洞察, 市场机遇, 商业化, 管理团队, 创新, 用户体验, 需求管理, Agile 方法论, 团队管理, 产品生命周期管理, 利益相关者管理, 产品管理, 营销, 产品开发, 团队领导, 产品战略
状态：预览Board Infinity
您将获得的技能: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Layout Design, Writing and Editing, Writing, Collaborative Software, Graphic and Visual Design, Augmented and Virtual Reality (AR/VR), Typography, Proofreading, Multimedia, Web Content Accessibility Guidelines, Content Management, GitHub, Version Control
与 customer service 相关的搜索
总之，以下是 10 最受欢迎的 customer service 课程
- 销售与营销基础，与 10,000 名高盛女性一起学习: Goldman Sachs
- Working with Cloud Dataprep on Google Cloud: Google Cloud
- Fundamentals of Customer Acquisition Management: Coursera
- 制定成功的营销战略: University of Illinois Urbana-Champaign
- Analyzing Market Attractiveness Using Creately: Coursera
- Microsoft IT Support Specialist: Microsoft
- Capture and Captivate Your Audience: Google
- Serverless Agentic Workflows with Amazon Bedrock: DeepLearning.AI
- 微软 Azure 中的计算机视觉: Microsoft
- 商业分析顶点课程: University of Pennsylvania
