
您将获得的技能: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
中级 · 课程 · 1-4 周

您将获得的技能: Adobe Experience Manager, E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Program Implementation, Needs Assessment, Business Requirements, Technical Consulting, Customer experience strategy (CX), Business Analysis, Case Studies, B2B Sales
初级 · 课程 · 1-4 周

您将获得的技能: Point of Sale, Shipping and Receiving, Process Optimization
初级 · 课程 · 1-4 周

您将获得的技能: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Data Preprocessing, Market Analysis, Marketing Analytics, Data Analysis, AI Enablement, Data Visualization Software, Consumer Behaviour, Business Strategy
中级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
初级 · 指导项目 · 不超过 2 小时

University of Michigan
您将获得的技能: 用户体验设计, 抽样(统计), 创建调查, 概念设计, 原型设计, 调查, 交互设计, 定性研究, 线框设计, 用户故事, A/B 测试, 可用性, 用户体验, 可用性测试, 以用户为中心的设计, UI/UX 研究, 设计研究, 用户研究, 网络分析, 构思
初级 · 专项课程 · 3-6 个月

Northeastern University
您将获得的技能: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership
初级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: 精益方法, 统计方法, 持续改进流程, 过程分析, 精益六西格玛, 统计分析, 绩效衡量, 流程改进, 六西格玛方法
混合 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 冲突管理, 呼叫中心经验, LinkedIn, 客户服务, 降级技巧, 解决客户投诉, 语言交流技能, 面试技巧, 解决问题, 建立客户关系, 专业精神, 关键词研究
初级 · 课程 · 1-4 周

您将获得的技能: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
中级 · 课程 · 1-4 周


您将获得的技能: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
初级 · 指导项目 · 不超过 2 小时