客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Lifelong Learning, Curiosity, Willingness To Learn, Education Software and Technology, Adaptability, Growth Mindedness, Digital pedagogy, Open Mindset, Professional Development, Mental Concentration, Personal Development, Persistence, Self-Motivation, Multitasking, Learning Styles, Productivity, AI Personalization, Time Management
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Gemini, Generative AI Agents, Data Access, Data Security, Data Management, Enterprise Application Management, Application Deployment, Workflow Management, Agentic systems, Business Workflow Analysis, Google Cloud Platform, Enterprise Security, Enterprise Architecture, Data Integration, Large Language Modeling
初级 · 课程 · 1-3 个月

您将获得的技能: Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
初级 · 课程 · 1-3 个月

LearnKartS
您将获得的技能: Google Analytics, Email Marketing, Google Ads, WordPress, LinkedIn, Content Creation, Content Marketing, Facebook, Social Media, Social Media Marketing, Search Engine Marketing, Social Media Content, Web Analytics and SEO, Advertising Campaigns, Email Automation, Social Media Campaigns, Analytics, Keyword Research, ChatGPT, Bidding
初级 · 专项课程 · 3-6 个月

您将获得的技能: Account Strategy, Account Management, Marketing Analytics, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Sales, Digital Transformation, Business Risk Management, Business Metrics, Business Transformation, Innovation, Telecommuting, Virtual Teams, Customer Relationship Building
中级 · 课程 · 1-4 周

您将获得的技能: Content Marketing, Digital Media Strategy, AI Personalization, Marketing Analytics, Customer Insights, Market Intelligence, Ethical Standards And Conduct
高级设置 · 课程 · 1-4 周

您将获得的技能: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting
混合 · 课程 · 1-4 周

Meta
您将获得的技能: 网络分析, 客户数据管理, 个人身份信息, 数字化营销, 应用编程接口 (API), 数据驱动的决策制定, 信息隐私, 市场数据, 数据整合, 数据分析, 营销分析, 数据收集, Google Analytics(分析), 广告, 营销, 应用程序接口网关
初级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Target Audience, Marketing Psychology, Digital Media Strategy, Target Market, Paid media, Marketing Analytics, Social Media Campaigns, Persona Development, Marketing, Google Analytics, Social Media, Storytelling, Content Strategy
中级 · 课程 · 1-4 周
Amazon Web Services
您将获得的技能: 无服务器计算, AWS 身份和访问管理 (IAM), 事件驱动编程, 混合云计算, 云计算管理, 多租户云环境, AWS Kinesis, 云计算架构, 亚马逊 DynamoDB, 解决方案架构, 亚马逊 S3, 集装箱化, 性能调整, 软件架构, 数据分析, 云安全, 应用程序接口网关, 亚马逊网络服务, 数据可视化
中级 · 课程 · 1-4 周

您将获得的技能: Competitive Analysis, Customer Analysis, Miro AI, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Product Knowledge, Marketing
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: HubSpot CRM, 电子邮件自动化, 客户关系管理 (CRM) 软件, 营销策略, 仪表板, MarTech, 潜在客户开发, 营销分析, ChatGPT, Prompt Engineering, 客户参与, 营销自动化
中级 · 指导项目 · 不超过 2 小时