
Dubai College of Tourism
您将获得的技能: 销售流程, 酒店和住宿, 客户咨询, 利益相关者管理, 客户服务, 预订(销售)
初级 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: 客户支持, 生成式人工智能, 客户服务, Prompt Engineering, 自助服务技术, 个性化服务, 客户参与, AI 个性化服务, 性能分析, 改善客户体验, 提高绩效, ChatGPT
初级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Database Management
中级 · 课程 · 1-4 周

Universitat Autònoma de Barcelona
您将获得的技能: Service Design, Hospitality, Hospitality Management, Customer Insights, Customer experience improvement, Sustainable Business, Sustainable Development, Consumer Behaviour, Marketing Strategy and Techniques, Innovation
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: 数据库, 系统监控, 云计算, 身份和访问管理, 云安全, 数据存储, 可扩展性, 云基础设施, 云计算架构, 云计算管理, Google 云端平台
中级 · 课程 · 1-3 个月

Whizlabs
您将获得的技能: Kubernetes, Google Cloud Platform, Serverless Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Management, Application Deployment, Virtual Machines, Containerization, Load Balancing, Command-Line Interface
中级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 布局设计, 餐厅管理, 平面和视觉设计, 改善客户体验, 接待服务, 成本会计, 餐饮, 收入管理, 文案写作, 分析
中级 · 课程 · 1-4 周

您将获得的技能: Sustainable Business, Hotel Operations, Hospitality Management, Business Planning, Corporate Sustainability, Sustainability Standards, Waste Minimization, Community Development, Environmental Resource Management, Market Trend, Market Analysis, Cost Benefit Analysis, Strategic Decision-Making
初级 · 课程 · 1-4 周

ESSEC Business School
您将获得的技能: 电子商务, 营销策略, 网络分析, 在线广告, 直销, 酒店管理, 营销渠道, 预订(销售), 收入管理, 接待服务, 业务建模, 网页设计与开发
混合 · 课程 · 1-4 周

您将获得的技能: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
中级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周