客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Coursera
您将获得的技能: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis
中级 · 课程 · 1-4 周

Meta
您将获得的技能: 应用编程接口 (API), 信息隐私, Google Analytics(分析), 个人身份信息, 网络分析, 数据分析, 数据收集, 数据驱动的决策制定, 数字化营销, 客户数据管理, 营销, 市场数据, 数据整合, 广告, 营销分析, 应用程序接口网关
初级 · 课程 · 1-4 周
您将获得的技能: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
初级 · 专业证书 · 3-6 个月
University of Illinois Urbana-Champaign
您将获得的技能: 财务会计, 应收账款, 会计, 收益表, 权责发生制会计, 会计记录, 收入确认, 现金流量, 财务报告, 金融报表, 资产负债表, 公认会计原则(GAAP), 库存会计
攻读学位
初级 · 课程 · 1-3 个月
您将获得的技能: Model Deployment, LLM Application, Large Language Modeling, System Monitoring, Scalability, Hugging Face, Cloud Deployment, Performance Tuning, MLOps (Machine Learning Operations), Prompt Engineering, Transfer Learning, AI Security, Applied Machine Learning, Application Security, Artificial Intelligence, API Design, Model Evaluation
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 数据收集, 在线广告, 数字化营销, 客户分析, 营销策略, 营销活动经理, 性能分析, 电子邮件营销, 关键绩效指标 (KPI), 搜索引擎优化, 消费者行为, 关键词研究, 广告活动, 网页内容, 营销分析, 网络分析和 SEO
初级 · 课程 · 1-3 个月

您将获得的技能: OpenAI API, Generative Model Architectures, Hugging Face, Programming Principles, Computer Programming, Software Installation
中级 · 课程 · 1-3 个月
您将获得的技能: Semiconductors, Manufacturing Standards, Production Process, Manufacturing Operations, Electronics Engineering, Manufacturing Processes, Electronics, Process Control, Process Engineering, Chemical Engineering, Materials science, Infrastructure Security, Security Controls, Network Infrastructure, Analysis
中级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Retrieval-Augmented Generation, Marketing Automation, Email Automation, AI Product Strategy, Make.com, Generative AI Agents, MarTech, Email Marketing, LLM Application, AI Workflows, AI Personalization, AI Enablement, Business Process Automation, OpenAI API, ChatGPT, Data-Driven Decision-Making, Business Analysis, Prompt Engineering, Generative AI, Product Automation
初级 · 课程 · 1-4 周

SAP
您将获得的技能: 项目管理, 产品路线图, 企业架构, ABAP RESTful 编程模型(RAP), 建立融洽关系, 测试脚本开发, 利益攸关方沟通, 企业资源规划, 协商方法, 解决方案架构, 需求分析, 劳动力发展, 项目实施, 软件即服务, 测试计划, 系统设计与实施, 公司名称, 建立关系, 项目关闭, SAP S/4HANA
初级 · 专业证书 · 3-6 个月

您将获得的技能: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Agile Methodology, DevOps, Test Automation, Sprint Planning, Release Management, User Story, Software Quality Assurance
初级 · 课程 · 1-4 周
您将获得的技能: LLM Application, Middleware, OpenAI API, UI/UX Research, Frontend Integration
中级 · 课程 · 1-4 周