
University of Alberta
您将获得的技能: 环境与资源管理, 社会经济学, 经济学, 管理, 文化, 自然资源管理, 国际关系, 经济发展, 文化多样性, 文化敏感性, 全球营销, 世界历史, 可持续发展
初级 · 课程 · 1-4 周

University of California, Davis
您将获得的技能: 潜在客户开发, 沟通策略, 电话营销, 电子邮件营销, 营销活动经理, 目标受众, 数据驱动的决策制定, 直销, 建立客户关系, 筹资, 活动管理
初级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
初级 · 专业证书 · 3-6 个月

您将获得的技能: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement
初级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 客户洞察, 用户反馈, 创新, 客户体验战略(CX), 消费者行为, 新产品开发, 商业策略, 用户关系管理, 案例研究, 客户分析, 设计思维, 营销心理学, 产品开发, 市场调查, 需求评估, 构思
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
中级 · 课程 · 1-4 周

您将获得的技能: Presentations, Developing Training Materials, Sales Presentation, Data Visualization, Technical Communication, Productivity Software, Project Documentation, Graphic Design, Business Communication, Marketing
初级 · 指导项目 · 不超过 2 小时
Universidad de los Andes
您将获得的技能: Teaching, Diversity Awareness, Community Development, Pedagogy, Conflict Management, Train The Trainer, Instructing, Instructional Strategies, Cultural Diversity, Classroom Management, Working With Children, Empathy, Collaboration, Decision Making
初级 · 课程 · 1-3 个月

Pontificia Universidad Católica del Perú
您将获得的技能: Business Modeling, Value Propositions, Target Market, Customer Analysis, Business Process Modeling, Business Planning, Strategic Partnership, Competitive Analysis, Business Strategies, Market Opportunities, Business Analysis, Market Analysis, Business Development, New Business Development, Financial Analysis, Resource Management, Customer Relationship Management, Cost Accounting, Product Knowledge, Revenue Management
初级 · 课程 · 1-3 个月

Tally Education and Distribution Services Private Limited
您将获得的技能: Accounts Payable and Receivable, Accounting Software, Ledgers (Accounting), Accounting, Financial Accounting, Sales Tax, Financial Statements, Bookkeeping, International Finance, Invoicing, Inventory Management System, Cash Handling, Tax Compliance, Reconciliation, Payment Systems, Banking, Corporate Tax
中级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Engagement, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Data Ethics, Marketing Strategies
中级 · 专项课程 · 1-3 个月