客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Tenacity, Persistence, Personal Attributes, Personal Development, Self-Awareness, Case Studies, Emotional Intelligence, Growth Mindedness, Resilience, Empathy & Emotional Intelligence, Overcoming Obstacles, Psychological Evaluations, Applied Behavior Analysis, Cognitive flexibility, Psychology, Goal Setting
混合 · 课程 · 1-4 周

Salesforce
您将获得的技能: LinkedIn, 销售支持, 用户关系管理, Salesforce, 销售开发, 销售策略, 生产力软件, 销售展望, 商业软件, 社交媒体, 视频制作, 销售管道
初级 · 课程 · 1-3 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Data Synthesis, Data Integration, Data Literacy, Data Storytelling, Analysis, Case Studies, Business Analytics, Advanced Analytics, Analytical Skills, Strategic Decision-Making, Business Metrics, Forecasting, Media and Communications, Statistics, Persuasive Communication, Databases, Database Design, Innovation
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Event Marketing, Marketing Design, Canva (Software), Marketing Materials, A/B Testing, Promotional Materials, Event Management, Design Strategies, Logo Design, Email Marketing, Social Media Campaigns, Branding, Drive Engagement, Experience Design, Graphic and Visual Design, Typography, Color Theory
初级 · 课程 · 1-4 周

Rutgers the State University of New Jersey
您将获得的技能: 精益方法, 精益六西格玛, 库存管理系统, 运行效率, 运营管理, 生产流程, Kanban 原则, 六西格玛方法, 质量改进, 物流, 流程改进, 精益生产, 库存控制, 供应链
初级 · 课程 · 1-4 周

您将获得的技能: Follow Through, Culture Transformation, Customer experience improvement, Communication, Video Production
中级 · 课程 · 1-3 个月

LearnQuest
您将获得的技能: 风险管理, 精益方法, 测试驱动开发(TDD), 用户故事, 行为驱动开发, 敏捷项目管理, Agile 方法论, 积压工作, 冲刺计划, 持续集成, Kanban 原则, DevSecOps, Scaled Agile 框架, 管理报告, 敏捷软件开发, 敏捷产品开发, Scrum(软件开发), 项目风险管理, 冲刺回顾, Devops
初级 · 专项课程 · 3-6 个月

Universidad de los Andes
您将获得的技能: User Feedback, Entrepreneurship, Business Development, New Business Development, Product Development, Customer Analysis, Business Planning, Market Opportunities, Product Design, Value Propositions, Needs Assessment, Customer Insights, Business Strategies, Product Testing
初级 · 课程 · 1-3 个月

Universidad de los Andes
您将获得的技能: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Animations, Experience Design, Technology Solutions, Simulations
初级 · 课程 · 1-3 个月

Cisco Learning and Certifications
您将获得的技能: Telecommunications, User Provisioning, Collaborative Software, Cloud Solutions, Virtual Teams, Enterprise Application Management, Cloud Management, Registration, Inbound Calls, Network Troubleshooting, Azure Active Directory, Systems Integration, Outbound Calls, AI Enablement
初级 · 课程 · 1-3 个月

您将获得的技能: Responsive Web Design, Front-End Web Development, HTML and CSS, Bootstrap (Front-End Framework), Web Design, User Interface (UI), Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), User Interface and User Experience (UI/UX) Design, Event-Driven Programming, Web Applications, UI Components, Web Development, Interactive Design, User Interface (UI) Design, Javascript, jQuery, User Experience Design, Web Design and Development, Animations
中级 · 专项课程 · 3-6 个月

您将获得的技能: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms
中级 · 课程 · 1-4 周