客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

您将获得的技能: C# (Programming Language), Event-Driven Programming, Application Deployment, Web Content Accessibility Guidelines, .NET Framework, Application Development, Microsoft Visual Studio, Development Environment, Software Testing, ASP.NET, Debugging, Postman API Platform, Application Programming Interface (API), Cross Platform Development, UI Components, Usability, LLM Application, User Interface and User Experience (UI/UX) Design, Software Architecture
混合 · 课程 · 1-3 个月
您将获得的技能: Site Reliability Engineering, Incident Management, AI Security, MLOps (Machine Learning Operations), Model Deployment, Patch Management, Problem Management, DevOps, System Monitoring, Continuous Monitoring, Dependency Analysis, Sprint Retrospectives, Disaster Recovery, Artificial Intelligence, Vulnerability Assessments, Automation, Dashboard
中级 · 课程 · 1-4 周

Pontificia Universidad Católica de Chile
您将获得的技能: Financial Statement Analysis, Business Valuation, Financial Statements, Descriptive Analytics, Derivatives, FinTech, Social Determinants Of Health, Gerontology, Strategic Decision-Making, Portfolio Management, Customer Analysis, Risk Analysis, Credit Risk, Digital Transformation, Cloud Security, Governance, Leadership, Financial Analysis, Health Policy, Object Oriented Programming (OOP)
获得学位
学位 · 1-4 年
University of London
您将获得的技能: Virtual Reality, Game Design, Full-Stack Web Development, Mobile Development, Human Computer Interaction, Agile Software Development, Animations, Data Ethics, Event-Driven Programming, Git (Version Control System), Web Applications, Incident Response, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Database Design, Web Development, Generative AI, Usability Testing
提供的学分
研究生证书 · 6-12 个月

Pontificia Universidad Católica de Chile
您将获得的技能: Database Design, Customer Analysis, Descriptive Analytics, Large Language Modeling, Model Evaluation, Unsupervised Learning, Revenue Management, Web Scraping, People Analytics, Time Series Analysis and Forecasting, FinTech, Biostatistics, Predictive Analytics, Social Determinants Of Health, Gerontology, Digital Transformation, Health Informatics, Matplotlib, Risk Analysis, Bayesian Statistics
获得学位
学位 · 1-4 年
University of London
您将获得的技能: Virtual Reality, Game Design, Full-Stack Web Development, Mobile Development, Human Computer Interaction, Agile Software Development, Animations, Data Ethics, Event-Driven Programming, Git (Version Control System), Web Applications, Incident Response, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Database Design, Web Development, Generative AI, Usability Testing
提供的学分
研究生证书 · 6-12 个月
University of Virginia
您将获得的技能: 以人为本的设计, 创新, 协作, 战略思维, 定性研究, 认知灵活性, 设计思维, 创造力, 开放的心态, 数据可视化, 同理心, 适应, 处理模糊性
初级 · 课程 · 1-4 周