客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Real Madrid Graduate School Universidad Europea
您将获得的技能: Data Literacy, Technical Communication, Probability & Statistics, Web Scraping, Data Import/Export, JSON, Data Integration, Statistical Analysis, Pandas (Python Package), Image Analysis, Advanced Analytics, Analytical Skills, Analysis, Data-Driven Decision-Making, Case Studies, Data Manipulation, AI Enablement, Descriptive Statistics, Statistical Inference, Unsupervised Learning
初级 · 专项课程 · 3-6 个月

您将获得的技能: Responsible AI, AI Workflows, AI Enablement, Agentic systems, Automation, Business Process Automation, Real Time Data, MLOps (Machine Learning Operations), AI Personalization, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, No-Code Development, Cloud-Based Integration, Business Transformation, Cloud API, Python Programming, Data Analysis, Restful API, API Design
中级 · 课程 · 1-4 周

您将获得的技能: Follow Through, Culture Transformation, Customer experience improvement, Communication, Video Production
中级 · 课程 · 1-3 个月

LearnKartS
您将获得的技能: Malware Protection, Penetration Testing, Network Security, Cybersecurity, Security Testing, Cyber Security Assessment, Cyber Attacks, Threat Detection, Information Systems Security, Cyber Security Strategy, Cyber Threat Intelligence, Cyber Threat Hunting, Exploit development, Intrusion Detection and Prevention, Vulnerability Management, Cloud Computing, Security Controls, Security Awareness, Security Strategy, Cyber Risk
初级 · 专项课程 · 1-3 个月

LearnQuest
您将获得的技能: 精益方法, 测试驱动开发(TDD), 冲刺计划, Agile 方法论, Devops, 行为驱动开发, Kanban 原则, 敏捷项目管理, 持续集成, 积压工作, 管理报告, DevSecOps, 冲刺回顾, Scaled Agile 框架, 敏捷软件开发, 用户故事, 敏捷产品开发, 项目风险管理, 风险管理, Scrum(软件开发)
初级 · 专项课程 · 3-6 个月

Universidad de los Andes
您将获得的技能: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Animations, Experience Design, Technology Solutions, Simulations
初级 · 课程 · 1-3 个月

Universitat Autònoma de Barcelona
您将获得的技能: Databases, Relational Databases, Data Integration, Database Management, Data Entry, SQL Server Integration Services (SSIS), Data Import/Export, Geographic Information Systems, Software Installation, Wealth Management
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: Social Determinants Of Health, Community Health, Health Equity, Behavioral Economics, Health Administration, Consumer Behaviour, Business Modeling, Artificial Intelligence
攻读学位
初级 · 课程 · 1-4 周

您将获得的技能: UI Components, ASP.NET, JavaScript Frameworks, C# (Programming Language), Application Programming Interface (API), Web Applications, Full-Stack Web Development, Restful API, Cloud Deployment, .NET Framework, Microsoft Azure, Back-End Web Development, Object-Relational Mapping, Application Frameworks, Network Routing, Cloud Applications, Server Side, Javascript, Application Deployment, Authentications
中级 · 专项课程 · 3-6 个月

您将获得的技能: Responsible AI, Power BI, Microsoft Azure, Microsoft Copilot, Business Intelligence, Data Architecture, Business Reporting, AI Personalization, Pandas (Python Package), Python Programming, Predictive Modeling, Generative AI, Matplotlib, Data Wrangling, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Data Visualization, Data Governance, R Programming, Continuous Deployment
高级设置 · 课程 · 1-4 周

您将获得的技能: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)
中级 · 专项课程 · 3-6 个月

您将获得的技能: Cloud-Native Computing, Enterprise Architecture, CI/CD, Cloud Applications, Unified Modeling Language, Microservices, Cloud Infrastructure, Cloud Computing, Docker (Software), Data Modeling, Requirements Analysis, Software Systems, Architectural Design, Software Development Life Cycle, Stakeholder Engagement, Application Programming Interface (API), Database Design, Database Management, Data Governance, SQL
高级设置 · 课程 · 1-3 个月