客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

École Polytechnique
您将获得的技能: 编辑, 道德标准与行为, 同行评审, 校对, 科学方法, 研究, 数据管理, Data Management, 期刊, 研究设计, 研究方法
混合 · 课程 · 1-4 周

Meta
您将获得的技能: 应用编程接口 (API), 信息隐私, Google Analytics(分析), 个人身份信息, 网络分析, 数据分析, 数据收集, 数据驱动的决策制定, 数字化营销, 客户数据管理, 营销, 市场数据, 数据整合, 广告, 营销分析, 应用程序接口网关
初级 · 课程 · 1-4 周

您将获得的技能: Internet Of Things, Natural Language Processing, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Automation, Network Performance Management, Network Monitoring, Data Pipelines, Generative AI Agents, Generative AI, Wireless Networks, Artificial Intelligence, Emerging Technologies, Network Architecture, Digital Communications, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation
初级 · 课程 · 1-4 周
您将获得的技能: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
初级 · 专业证书 · 3-6 个月

您将获得的技能: Cascading Style Sheets (CSS), Debugging, jQuery, Hypertext Markup Language (HTML), Javascript, Development Environment, UI Components, User Interface (UI), Animations
初级 · 课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Artificial Intelligence, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Compliance Training, IBM Cloud, Cloud Computing Architecture, Strategic Leadership, Data Strategy, Brainstorming, Return On Investment, LLM Application, Governance
中级 · 专项课程 · 1-3 个月

HubSpot Academy
您将获得的技能: 克服 Object, 潜在客户开发, 销售支持, Service Level Agreement, 目标市场, 结算(销售), HubSpot CRM, 销售, 消费者行为, 管理培训与发展, 探矿和鉴定, 员工培训, 咨询式销售, 预订(销售), 销售策略, 销售展望, 销售管理, 销售流程, 销售培训, 内部销售
初级 · 专项课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 财务会计, 应收账款, 会计, 收益表, 权责发生制会计, 会计记录, 收入确认, 现金流量, 财务报告, 金融报表, 资产负债表, 公认会计原则(GAAP), 库存会计
攻读学位
初级 · 课程 · 1-3 个月
您将获得的技能: Model Deployment, LLM Application, Large Language Modeling, System Monitoring, Scalability, Hugging Face, Cloud Deployment, Performance Tuning, MLOps (Machine Learning Operations), Prompt Engineering, Transfer Learning, AI Security, Applied Machine Learning, Application Security, Artificial Intelligence, API Design, Model Evaluation
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Deepseek, LangChain, Generative AI, LLM Application, Tool Calling, AI Workflows, AI Orchestration, Prompt Engineering, Automation, Data Integration, Cross Platform Development, Systems Integration
中级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Business Transformation, Cloud Deployment, Initiative and Leadership, Application Deployment, AI Product Strategy, Digital Transformation, Continuous Monitoring, Agentic systems, Compliance Management, Stakeholder Communications, Regulatory Compliance, Dashboard, CI/CD, Data Pipelines
初级 · 课程 · 1-4 周

您将获得的技能: Animations, 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Virtual Environment, Computer Graphic Techniques, Performance Tuning
中级 · 课程 · 1-4 周