客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

您将获得的技能: Change Management, Organizational Change, Training and Development, Business Workflow Analysis, Google Workspace, Process Development, Customer Success Management, Organizational Effectiveness, Stakeholder Engagement, Communication, Needs Assessment
中级 · 课程 · 1-3 个月

您将获得的技能: Cross Platform Development, C# (Programming Language), .NET Framework, Microsoft Visual Studio, Performance Tuning, Microsoft Development Tools, Application Security, Debugging
中级 · 课程 · 1-4 周

您将获得的技能: Vulnerability Scanning, Microsoft Azure, Vulnerability Assessments, Cloud Security, Continuous Monitoring, Key Management, System Monitoring, Security Controls, Security Information and Event Management (SIEM), Incident Response, Security Management, Hybrid Cloud Computing, Multi-Cloud, Incident Management, Automation
中级 · 课程 · 1-4 周

您将获得的技能: Leaflet (Software), React.js, Application Deployment, Application Development, Cloud Deployment, Web Development, Responsive Web Design, Interactive Design, User Interface (UI)
中级 · 课程 · 1-4 周

您将获得的技能: Unreal Engine, Virtual Environment, 3D Assets, Game Design, Visualization (Computer Graphics), Computer Graphics, Animation and Game Design, Storytelling, Layout Design, Design Elements And Principles
混合 · 课程 · 1-4 周

您将获得的技能: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation
中级 · 课程 · 1-4 周

Packt
您将获得的技能: Vulnerability Scanning, Network Security, Network Administration, Network Protocols, Network Analysis, TCP/IP, File Transfer Protocol (FTP), Software Installation, Ubuntu, Command-Line Interface, Open Source Technology
中级 · 课程 · 1-4 周

您将获得的技能: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Stakeholder Management, Strategic Communication, Conflict Management, Active Listening, Collaboration, Communication, Simulation and Simulation Software, Decision Making
中级 · 课程 · 1-4 周

您将获得的技能: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Organizational Strategy, Professional Networking, Value Propositions, Business Operations, Continuous Improvement Process
初级 · 课程 · 3-6 个月

您将获得的技能: Image Analysis, Cloud Deployment, Tensorflow, Amazon Web Services, Convolutional Neural Networks, Model Deployment, Application Development, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Preprocessing
混合 · 课程 · 1-4 周

您将获得的技能: Computer Graphics, Game Design, Object Oriented Programming (OOP), 3D Assets, Video Game Development, Animation and Game Design, C# (Programming Language), Animations, Cross Platform Development, Development Environment, Software Installation, User Interface (UI), Debugging, Program Development, Prototyping, Computational Logic, Content Management
初级 · 专项课程 · 3-6 个月

您将获得的技能: Kubernetes, Devops Tools, Infrastructure as Code (IaC), Docker (Software), YAML, Containerization, System Configuration, Software Installation, Application Deployment, Cloud Computing, Security Controls, System Monitoring, Azure DevOps, Integration Testing, Command-Line Interface, Key Management, JSON, Software Versioning
初级 · 课程 · 1-3 个月