客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Bootstrap (Front-End Framework), Web Applications, Web Development Tools, Microsoft Azure, Authentications, Authorization (Computing)
中级 · 课程 · 1-3 个月

您将获得的技能: Cloud Deployment, Microsoft Azure, Cloud Applications, Application Deployment, Application Programming Interface (API), Authentications, Payment Systems, Authorization (Computing), Role-Based Access Control (RBAC), UI Components, Identity and Access Management, Database Management, Transaction Processing, User Interface (UI)
高级设置 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cloud Management, Identity and Access Management, Google Cloud Platform, Cloud Computing, Cloud Deployment, Cloud Solutions, Cloud Infrastructure, Cloud Security, Cloud Storage, System Monitoring
中级 · 课程 · 1-3 个月

Cisco Learning and Certifications
您将获得的技能: Hybrid Cloud Computing, Cloud-Based Integration, Cloud Computing, Key Management, Session Initiation Protocols, Network Troubleshooting, Network Monitoring, Cloud Security, Collaborative Software, Systems Integration, Live Streaming, Telecommunications, Encryption, Communication Systems
初级 · 课程 · 1-4 周

您将获得的技能: SAP Analytics Cloud, Data Modeling, Real Time Data, Stored Procedure, Data Warehousing, Database Development, Data Security, Data Integration, SAP Applications, SQL, Data Transformation, Predictive Analytics, Business Reporting, Scripting
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Google Cloud Platform, Generative AI Agents, Data Access, Enterprise Architecture, AI Workflows, Data Security, Business Logic, Application Deployment, Data Integration, Case Studies, Technical Consulting
初级 · 课程 · 1-3 个月

您将获得的技能: Account Strategy, Account Management, Marketing Analytics, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Sales, Digital Transformation, Business Risk Management, Business Metrics, Business Transformation, Innovation, Telecommuting, Virtual Teams, Customer Relationship Building
中级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Responsible AI, Containerization, Scalability, AI Orchestration, Application Deployment, Kubernetes, Azure Active Directory, System Monitoring, AI Workflows, Agentic systems, Artificial Intelligence, Microsoft 365, Microservices, Generative AI Agents, Enterprise Architecture, Microsoft Azure, AI Security, Enterprise Security, Role-Based Access Control (RBAC), Coordination
中级 · 课程 · 1-4 周

您将获得的技能: Malware Protection, Cyber Attacks, Cybersecurity, Network Security, Cyber Security Policies, Brute-force attacks, Distributed Denial-Of-Service (DDoS) Attacks, Security Controls, Security Awareness, Firewall, Multi-Factor Authentication, Encryption
初级 · 课程 · 1-3 个月

您将获得的技能: Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
初级 · 课程 · 1-3 个月

您将获得的技能: Microsoft Power Platform, Microsoft Power Automate/Flow, Project Planning, No-Code Development, Microsoft 365, Requirements Analysis, Application Development, Application Lifecycle Management, Power BI, Business Logic, Microsoft Copilot, Solution Delivery, Microsoft Teams, Governance, Development Environment, Microsoft PowerPoint, Data Integration, Software Development, Microsoft Outlook, Data Validation
中级 · 课程 · 3-6 个月

您将获得的技能: Cloud Computing Architecture, Amazon Elastic Compute Cloud, Data Visualization Software, Cloud Storage, Dashboard, Scalability, Data Strategy, Data Integration, Real Time Data, Data Storage
中级 · 课程 · 1-3 个月