客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Figma (Design Software), Usability Testing, Responsive Web Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Usability, Wireframing, User Interface (UI) Design, Prototyping, Design Thinking, User Flows, Design Research, Front-End Web Development, User Interface (UI), Mockups, User Centered Design, UI Components, Software Design Documents, UI/UX Strategy, Interaction Design
中级 · 专项课程 · 3-6 个月

您将获得的技能: Retrieval-Augmented Generation, AI Product Strategy, Independent Thinking, Productivity Software, Generative AI, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Business Communication, Emotional Intelligence, Productivity, Operational Efficiency, Administration, Business Operations, Planning, Project Planning, Business Planning, Project Management, Business Administration, Business
初级 · 专项课程 · 1-3 个月

GRAMMY GO
您将获得的技能: 社交媒体战略, 打造品牌, 品牌战略, 数字化营销, 专业网络, 营销策略, 营销预算, 目标受众, 媒体战略, 促销策略, 客户参与, 创意设计, 客户分析, 品牌意识, 内容战略, 内容营销, 数字媒体战略, 预算管理, 营销分析, 品牌管理
初级 · 专项课程 · 1-3 个月

Illinois Tech
您将获得的技能: Global Marketing, Brand Management, Marketing, Strategic Marketing, Branding, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Marketing Channel, Business Ethics, Market Research, Value Propositions, Consumer Behaviour, Corporate Sustainability, Innovation
攻读学位
初级 · 课程 · 1-3 个月

您将获得的技能: Apache Hive, Big Data, Database Design, Extensible Markup Language (XML), Databases, Apache Hadoop, Analytics, Social Media, Data Processing, Social Media Content, Data Management, Data Analysis, Data Integration, Data Transformation
混合 · 课程 · 1-4 周

Universidad Austral
您将获得的技能: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Data Governance, 数据存储技术, 高级分析, 数据存储, 大数据, 数据安全, Operator 数据库, 数据整合, 数据架构, 数据管理, Data Management, 数据仓库, 数据湖, Google 云端平台, 云存储, 元数据管理, 数据基础设施
中级 · 课程 · 1-3 个月

您将获得的技能: Test Automation, Test Data, Test Tools, Maintainability, Test Case, Business Process Automation, Test Execution Engine, Enterprise Application Management, Automation, Case Studies, Business Reporting, User Acceptance Testing (UAT), No-Code Development, Business Process, SAP Applications, Process Validation, Scalability
初级 · 课程 · 1-4 周

您将获得的技能: DevOps, Cloud Deployment, Amazon Elastic Compute Cloud, Technical Analysis, Real Time Data
高级设置 · 课程 · 1-3 个月

Peking University
您将获得的技能: 文化, 语言能力, 语法, 口头表达, 词汇, 语言学习, 口语理解
初级 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: Research, Research Methodologies, Research and Design, Journals
初级 · 课程 · 1-4 周

您将获得的技能: Programming Principles, Data Import/Export, Integrated Development Environments, Debugging, File Management
初级 · 课程 · 3-6 个月