客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Coursera
您将获得的技能: Event Marketing, Marketing Design, Canva (Software), Marketing Materials, A/B Testing, Promotional Materials, Event Management, Design Strategies, Logo Design, Email Marketing, Social Media Campaigns, Branding, Drive Engagement, Experience Design, Graphic and Visual Design, Typography, Color Theory
初级 · 课程 · 1-4 周

您将获得的技能: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Load Balancing, Containerization, Scalability
中级 · 课程 · 1-3 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration
初级 · 专项课程 · 3-6 个月

LearnQuest
您将获得的技能: No-Code Development, Model Deployment, Applied Machine Learning, MLOps (Machine Learning Operations), Machine Learning, Return On Investment, Model Evaluation, Analytics, Performance Measurement, Business Metrics, Responsible AI, Cloud Computing, Big Data, Scalability, Workflow Management, Continuous Improvement Process, Business Continuity, Auditing, Performance Tuning, Application Programming Interface (API)
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Responsible AI, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), AWS SageMaker, Amazon Web Services, AI Enablement, AI Security, Artificial Intelligence, Applied Machine Learning, Prompt Engineering, Large Language Modeling, LLM Application, Model Deployment, Machine Learning
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Cloud Platform, Cloud Infrastructure, Kubernetes, Cloud Deployment, Infrastructure As A Service (IaaS), Model Deployment, Network Performance Management, Application Deployment, Cloud Engineering, AI Orchestration, Containerization, Performance Tuning, Network Planning And Design, Distributed Computing, System Configuration
中级 · 课程 · 1-3 个月

您将获得的技能: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Retrospectives, Project Controls, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management, User Story, Project Documentation, Scope Management, Change Control, Waterfall Methodology, Lean Methodologies, Prioritization
中级 · 课程 · 1-4 周

您将获得的技能: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Prometheus (Software), Cloud-Native Computing, Docker (Software), Data Persistence, Amazon Web Services, DevOps, YAML, Scenario Testing, Role-Based Access Control (RBAC), Cloud Infrastructure, Network Troubleshooting, Ubuntu, System Monitoring, Cloud Computing Architecture, Virtual Networking, Scalability
初级 · 专项课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Authorization (Computing), AI Workflows, Application Deployment, Google Cloud Platform, Enterprise Security, Data Security, Large Language Modeling, Cloud Security, Data Integration, Business Analytics
初级 · 课程 · 1-3 个月

您将获得的技能: Responsible AI, Power BI, Microsoft Azure, Microsoft Copilot, Business Intelligence, Data Architecture, Business Reporting, AI Personalization, Pandas (Python Package), Python Programming, Predictive Modeling, Generative AI, Matplotlib, Data Wrangling, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Data Visualization, Data Governance, R Programming, Continuous Deployment
高级设置 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: OSI Models, Network Architecture, Computer Networking, TCP/IP, Network Protocols, General Networking, Network Infrastructure, Wireless Networks, Network Routing, Local Area Networks, Network Security, Virtual Local Area Network (VLAN), Load Balancing, Wide Area Networks, Cloud Computing
初级 · 课程 · 1-3 个月

Universidad de los Andes
您将获得的技能: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Animations, Experience Design, Technology Solutions, Simulations
初级 · 课程 · 1-3 个月