• 为个人
  • 为商务
  • 为大学
  • 为政府
学位
登录
免费加入
  • 浏览
  • Customer Service

客户服务课程

客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。


热门客户服务课程与认证


  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Event Marketing Design in Canva

    您将获得的技能: Event Marketing, Marketing Design, Canva (Software), Marketing Materials, A/B Testing, Promotional Materials, Event Management, Design Strategies, Logo Design, Email Marketing, Social Media Campaigns, Branding, Drive Engagement, Experience Design, Graphic and Visual Design, Typography, Color Theory

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    P

    Packt

    AWS Networking, Compute & IAM Architecture

    您将获得的技能: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Load Balancing, Containerization, Scalability

    中级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    R

    Real Madrid Graduate School Universidad Europea

    AI Applied to Health and Injury Prevention

    您将获得的技能: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration

    初级 · 专项课程 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    LearnQuest

    Practical Machine Learning without Coding

    您将获得的技能: No-Code Development, Model Deployment, Applied Machine Learning, MLOps (Machine Learning Operations), Machine Learning, Return On Investment, Model Evaluation, Analytics, Performance Measurement, Business Metrics, Responsible AI, Cloud Computing, Big Data, Scalability, Workflow Management, Continuous Improvement Process, Business Continuity, Auditing, Performance Tuning, Application Programming Interface (API)

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:预览
    预览
    A

    Amazon Web Services

    AWS Artificial Intelligence Practitioner

    您将获得的技能: Responsible AI, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), AWS SageMaker, Amazon Web Services, AI Enablement, AI Security, Artificial Intelligence, Applied Machine Learning, Prompt Engineering, Large Language Modeling, LLM Application, Model Deployment, Machine Learning

    4.2
    评分, 4.2 星,最高 5 星
    ·
    6 条评论

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    G

    Google Cloud

    AI Infrastructure: Deployment Types

    您将获得的技能: Google Cloud Platform, Cloud Infrastructure, Kubernetes, Cloud Deployment, Infrastructure As A Service (IaaS), Model Deployment, Network Performance Management, Application Deployment, Cloud Engineering, AI Orchestration, Containerization, Performance Tuning, Network Planning And Design, Distributed Computing, System Configuration

    中级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    LearnKartS

    Agile Project Management Frameworks and Methodologies

    您将获得的技能: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Retrospectives, Project Controls, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management, User Story, Project Documentation, Scope Management, Change Control, Waterfall Methodology, Lean Methodologies, Prioritization

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    EDUCBA

    Kubernetes Mastery: Build, Deploy & Troubleshoot Apps

    您将获得的技能: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Prometheus (Software), Cloud-Native Computing, Docker (Software), Data Persistence, Amazon Web Services, DevOps, YAML, Scenario Testing, Role-Based Access Control (RBAC), Cloud Infrastructure, Network Troubleshooting, Ubuntu, System Monitoring, Cloud Computing Architecture, Virtual Networking, Scalability

    初级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    G

    Google Cloud

    Gemini Enterprise 简介

    您将获得的技能: Google Gemini, Authorization (Computing), AI Workflows, Application Deployment, Google Cloud Platform, Enterprise Security, Data Security, Large Language Modeling, Cloud Security, Data Integration, Business Analytics

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    E

    Edureka

    Power BI Connectivity, AI Integration & Reporting

    您将获得的技能: Responsible AI, Power BI, Microsoft Azure, Microsoft Copilot, Business Intelligence, Data Architecture, Business Reporting, AI Personalization, Pandas (Python Package), Python Programming, Predictive Modeling, Generative AI, Matplotlib, Data Wrangling, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Data Visualization, Data Governance, R Programming, Continuous Deployment

    高级设置 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Cisco Learning and Certifications

    Network Architecture Fundamentals

    您将获得的技能: OSI Models, Network Architecture, Computer Networking, TCP/IP, Network Protocols, General Networking, Network Infrastructure, Wireless Networks, Network Routing, Local Area Networks, Network Security, Virtual Local Area Network (VLAN), Load Balancing, Wide Area Networks, Cloud Computing

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费
    免费
    U

    Universidad de los Andes

    Realidad Extendida y Metaverso para todos Community Impact

    您将获得的技能: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Animations, Experience Design, Technology Solutions, Simulations

    初级 · 课程 · 1-3 个月

与 customer service 相关的搜索

customer service fundamentals
customer service essentials: 20 skills for happy clients
customer service with python: build a chatbot using chatgpt
customer service in the age of generative ai
retail customer service
call center customer service
introduction to customer service
خدمة العملاء | customer service
1…515253…362

总之,以下是 10 最受欢迎的 customer service 课程

  • Event Marketing Design in Canva: Coursera
  • AWS Networking, Compute & IAM Architecture: Packt
  • AI Applied to Health and Injury Prevention: Real Madrid Graduate School Universidad Europea
  • Practical Machine Learning without Coding: LearnQuest
  • AWS Artificial Intelligence Practitioner: Amazon Web Services
  • AI Infrastructure: Deployment Types: Google Cloud
  • Agile Project Management Frameworks and Methodologies: LearnKartS
  • Kubernetes Mastery: Build, Deploy & Troubleshoot Apps: EDUCBA
  • Gemini Enterprise 简介: Google Cloud
  • Power BI Connectivity, AI Integration & Reporting: Edureka

您可以在 Marketing 中学到的技能

市场(经济学) (28)
社交媒体 (15)
营销战略 (14)
分析 (13)
品牌 (13)
数字营销 (13)
营销分析 (11)
计划 (11)
广告 (9)
建模 (9)
社交媒体营销 (9)
品牌管理 (7)

其他可浏览的主题

艺术与人文
338 课程
商务
1095 课程
计算机科学
668 课程
数据科学
425 课程
信息技术
145 课程
健康
471 课程
数学与逻辑
70 课程
个人发展
137 课程
物理科学与工程
413 课程
社会科学
401 课程
语言学习
150 课程

Coursera 页脚

技能

  • 人工智能(AI)
  • 网络安全
  • 数据分析
  • 数字化营销
  • 讲英语
  • 生成式人工智能(GenAI)
  • 微软Excel
  • Microsoft Power BI
  • 项目管理
  • Python

证书与课程

  • 谷歌网络安全证书
  • 谷歌数据分析证书
  • 谷歌 IT 支持证书
  • 谷歌项目管理证书
  • 谷歌用户体验设计证书
  • IBM 数据分析师证书
  • IBM Data Science 证书
  • Machine Learning 证书
  • Microsoft Power BI 数据分析师证书
  • UI / UX 设计证书

行业与职业

  • 商务
  • 计算机科学
  • 数据科学
  • 教育与教学
  • 工程学
  • 金融
  • 医疗保健
  • 人力资源(HR)
  • 信息技术 (IT)
  • 营销

职业资源

  • 职业能力倾向测验
  • 工作面试优势和劣势的示例
  • 学习高收入技能
  • 加密货币如何运作?
  • 如何在 Google 表格中突出显示重复项
  • 如何学习人工智能
  • 热门网络安全证书
  • 准备 PMP 认证
  • 面试后您将获得工作的迹象
  • 什么是人工智能?

Coursera

  • 关于
  • 我们提供的内容
  • 管理团队
  • 工作机会
  • 目录
  • Coursera Plus
  • 专业证书
  • MasterTrack® 证书
  • 学位
  • 企业版
  • 政府版
  • 面向校园
  • 成为合作伙伴
  • 社会影响
  • 免费课程
  • 分享您的 Coursera 学习故事

社区

  • 学生
  • 合作伙伴
  • Beta 测试人员
  • 博客
  • Coursera 播客
  • 技术博客

更多

  • 媒体
  • 投资者
  • 条款
  • 隐私
  • 帮助
  • 内容访问
  • 联系我们
  • 文章
  • 目录
  • 附属公司
  • 现代奴隶制声明
  • 请勿出售/共享
随时随地学习
通过 App Store 下载
通过 Google Play 获取
B 型企业认证标志
© 2025 Coursera Inc.保留所有权利。
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok