客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: NumPy, Pandas (Python Package), Image Analysis, Data Manipulation, Matplotlib, Computer Vision, Data Analysis, Interactive Data Visualization, Python Programming, Data Visualization, JSON, Dashboard, Data Visualization Software, Jupyter, Web Applications
中级 · 课程 · 1-3 个月

The University of Sydney
您将获得的技能: 客户洞察, 创新, 市场调查, 业务建模, 用户反馈, 企业战略, 产品开发, 案例研究, 战略传播, 产品测试, 产品设计, 设计思维
中级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 客户体验战略(CX), 数据伦理, 营销策略与技巧, 新兴技术, 营销分析, 个性化服务, 营销渠道, 战略传播, 数据驱动的决策制定, 数字化营销, 增强现实, 人工智能, 消费者行为, 数字媒体战略, 社交媒体, 整合营销传播, 营销传播
攻读学位
初级 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: Telecommunications, User Provisioning, Collaborative Software, Cloud Solutions, Virtual Teams, Enterprise Application Management, Cloud Management, Registration, Inbound Calls, Network Troubleshooting, Azure Active Directory, Systems Integration, Outbound Calls, AI Enablement
初级 · 课程 · 1-3 个月

您将获得的技能: Retrieval-Augmented Generation, AI Product Strategy, Independent Thinking, Productivity Software, Generative AI, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Business Communication, Emotional Intelligence, Productivity, Operational Efficiency, Administration, Business Operations, Planning, Project Planning, Business Planning, Project Management, Business Administration, Business
初级 · 专项课程 · 1-3 个月

您将获得的技能: Responsive Web Design, Front-End Web Development, HTML and CSS, Bootstrap (Front-End Framework), Web Design, User Interface (UI), Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), User Interface and User Experience (UI/UX) Design, Event-Driven Programming, Web Applications, UI Components, Web Development, Interactive Design, User Interface (UI) Design, Javascript, jQuery, User Experience Design, Web Design and Development, Animations
中级 · 专项课程 · 3-6 个月
University of Illinois Urbana-Champaign
您将获得的技能: 财务会计, 收益表, 应收账款, 会计, 资产负债表, 权责发生制会计, 会计记录, 财务报告, 收入确认, 现金流量, 金融报表, 公认会计原则(GAAP), 库存会计
攻读学位
初级 · 课程 · 1-3 个月

University of Colorado System
您将获得的技能: 监管事务, 环境问题, 新兴技术, 客户体验战略(CX), 金融监管, 电力系统, 客户参与, 分析, 技术战略, 电气安全, 能源与公用事业, 可持续系统
初级 · 课程 · 1-3 个月

您将获得的技能: Splunk, Pivot Tables And Charts, Data Analysis Expressions (DAX), Unstructured Data, Data Visualization Software, Data Modeling, Dashboard, Text Mining, Data Wrangling, Taxonomy, Management Reporting, Data Integration, Data Transformation, Workflow Management, Statistical Reporting, Data Manipulation, Event Monitoring, Continuous Monitoring, Role-Based Access Control (RBAC), Scheduling
混合 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Stress Management, Mindfulness, Personal Development, Mental Concentration, Emotional Intelligence, Self-Awareness, Collaboration, Resilience, Communication, Productivity, Professional Development, Organizational Development, Leadership Studies
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
初级 · 课程 · 1-4 周

您将获得的技能: ASP.NET, Cloud Deployment, Application Deployment, Microsoft Azure, Multi-Tenant Cloud Environments, Cloud Applications, Full-Stack Web Development, User Interface (UI) Design, PostgreSQL, Web Applications, User Interface (UI), Object-Relational Mapping, Database Development, Cloud Services, Database Management, Development Environment, Authentications
中级 · 课程 · 1-3 个月