客户体验课程
客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理（CRM）软件、调查平台和解析仪表板等工具，这些都有助于收集洞察力和提高客户满意度。
热门客户体验课程与认证
状态：免费试用您将获得的技能: Generative AI Agents, OpenAI API, Command-Line Interface, AI Enablement, Agentic systems, API Testing, Rust (Programming Language), Key Management, Software Technical Review, Verification And Validation, Unit Testing, Solution Architecture, Debugging
您将获得的技能: Data Loss Prevention, Personally Identifiable Information, Data Pipelines, Cloud-Based Integration, Cloud Storage, Data Security, Data Integration, Data Management, Data Transformation, Cloud Management, DevOps
状态：新状态：免费试用您将获得的技能: Sprint Retrospectives, Kanban Principles, Sprint Planning, Agile Project Management, Lean Methodologies, Risk Management, Agile Software Development, Agile Methodology, Workflow Management, Backlogs, Project Planning, Performance Metric, Team Performance Management, Release Management, Scrum (Software Development), User Story, Continuous Improvement Process, Continuous Integration, Stakeholder Engagement, Decision Making
状态：免费试用您将获得的技能: Containerization, Microservices, Authentications, OAuth, Application Deployment, Integration Testing, Event-Driven Programming, Data Migration, Application Programming Interface (API), Software Architecture, Software Design Patterns, Scalability, Systems Integration
状态：免费试用您将获得的技能: Generative AI Agents, HubSpot CRM, Sales Enablement, Customer Relationship Management (CRM) Software, Sales Process, Business Process Automation, Sales Management, Lead Generation, Workflow Management, AI Workflows, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, AI Enablement, Business Process Modeling, Data Management
您将获得的技能: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Software Versioning, Version Control
状态：新状态：预览您将获得的技能: Visualization (Computer Graphics), Internet Of Things, Real Time Data
您将获得的技能: ChatGPT, Computer Programming Tools, Software Development Tools, Microsoft Copilot, Integrated Development Environments, Web Development Tools, Code Review, Application Programming Interface (API), React.js, Unit Testing, Jest (JavaScript Testing Framework), Node.JS, Debugging, Middleware
Packt
您将获得的技能: Vulnerability Scanning, Cyber Security Assessment, Active Directory, Web Applications, Brute-force attacks, Microsoft Windows, Cryptographic Protocols, Bash (Scripting Language), Command-Line Interface, Shell Script, Apache Tomcat, Scripting, Microsoft SQL Servers
状态：免费试用您将获得的技能: Dynamic Host Configuration Protocol (DHCP), Amazon Web Services, Virtual Networking, Network Infrastructure, AWS CloudFormation, Network Routing, Amazon Elastic Compute Cloud, Infrastructure as Code (IaC), Network Security, Load Balancing, Automation
状态：免费试用Johns Hopkins University
您将获得的技能: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Cyber Threat Hunting, Cybersecurity, Anomaly Detection, Cyber Security Strategy, Threat Detection, Cyber Security Policies, Security Management, Network Analysis, AI Security, Network Security, Network Monitoring, NIST 800-53, Network Protocols, Cloud Security
状态：免费您将获得的技能: C# (Programming Language), Data Validation, Integrated Development Environments, Debugging
总之，以下是 10 最受欢迎的 customer experience 课程
- Advanced Rust Programming and AutoGPT Development: Packt
- Redacting Confidential Data within your Pipelines in Cloud Data Fusion: Google Cloud
- Agile Practices: Apply, Evaluate & Optimize Planning: EDUCBA
- Event-Driven Systems, Security, and Microservices: Packt
- GenAI for Sales Ops: Automating Workflow Efficiency: Coursera
- The Ultimate Swagger Tools Course: Build OpenAPI with Ease: Packt
- Delta PLC Simulation Unlocked: Packt
- Introduction to AI Tools for Coders and Programmers: Packt
- Hands-on Hacking: Packt
- AWS: Task Automation and Network Integration : Whizlabs
