冲突解决课程可以帮助您学习谈判技巧、积极倾听技巧、调解策略以及人际沟通的动力。您可以培养识别潜在利益、在争议中管理情绪以及促进合作解决问题的技能。许多课程都介绍了冲突评估框架和沟通模型等工具,有助于有效解决分歧和营造积极的环境。

Tecnológico de Monterrey
您将获得的技能: 谈判, 人际沟通, 战略决策, 积极倾听, 建立关系, 沟通, 文化多样性, 决策, 沟通策略, 情绪商数, 跨文化能力, 解决复杂问题, 协作, 批判性思维, 冲突管理, 战略思维, 同理心
高级设置 · 专项课程 · 1-3 个月

University of California, Irvine
您将获得的技能: 人际沟通, 利益相关者管理, 组织效能, 投资组合管理, 跨文化能力, 分析, 冲突管理, 沟通策略, 案例研究
混合 · 课程 · 1-3 个月

Universidad de Palermo
您将获得的技能: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication, Empathy, Emotional Intelligence, Business Strategy, Active Listening, Self-Awareness
初级 · 课程 · 1-4 周

Harvard Business Review
您将获得的技能: Conflict Management, Constructive Feedback, Team Leadership, Team Building, Negotiation, Coaching, Trustworthiness, Performance Management, Relationship Building, Collaboration, Empathy, Active Listening, Communication
中级 · 课程 · 1-4 周

Tecnológico de Monterrey
您将获得的技能: Conflict Management, Negotiation, Communication, Interpersonal Communications, Relationship Building, Emotional Intelligence, Active Listening, Decision Making, Critical Thinking
中级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 规划, 谈判, 建立关系, 沟通, 增强能力, 管理团队, 冲突管理, 情绪商数, 适应, 自信
混合 · 课程 · 1-4 周

您将获得的技能: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)
初级 · 课程 · 1-4 周

Universiteit Leiden
您将获得的技能: 冲突管理, 案例研究, 国际关系, 外交, 法律战略, 仲裁
混合 · 课程 · 1-3 个月

Alex Genadinik
您将获得的技能: Overcoming Objections, Closing (Sales), Rapport Building, B2B Sales, Price Negotiation, Contract Negotiation, Negotiation, Sales, ChatGPT, Collaboration, Conflict Management
混合 · 课程 · 1-4 周

Starweaver
您将获得的技能: Constructive Feedback, Cross-Functional Team Leadership
中级 · 课程 · 1-4 周

Packt
您将获得的技能: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
初级 · 课程 · 1-4 周

您将获得的技能: Team Building, Team Management, Stakeholder Analysis, Internal Communications
初级 · 课程 · 1-4 周