客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

University of Illinois Urbana-Champaign
您将获得的技能: Business Ethics, Cultural Diversity, Intercultural Competence, Global Marketing, Stakeholder Management, Stakeholder Analysis, Brand Awareness, Consumer Behaviour, Decision Making, Case Studies
初级 · 课程 · 1-3 个月

您将获得的技能: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Version Control, Authorization (Computing), Open Source Technology
中级 · 课程 · 1-4 周

您将获得的技能: Unreal Engine, Virtual Environment, Game Design, 3D Modeling, Video Game Development, Animation and Game Design, Prototyping
混合 · 课程 · 1-4 周

您将获得的技能: Unified Modeling Language, Software Design Patterns, C++ (Programming Language), Software Architecture, Object Oriented Design, Software Design, Object Oriented Programming (OOP), Maintainability, Programming Principles
中级 · 课程 · 1-3 个月
您将获得的技能: Data Integration, Extract, Transform, Load, Metadata Management, Amazon Redshift, Amazon Web Services, Data Pipelines, Data Processing, Data Warehousing, Cloud Development, Amazon S3, Automation, Data Management, Data Transformation, Serverless Computing, AWS Identity and Access Management (IAM), Process Optimization, System Monitoring
中级 · 课程 · 1-4 周

您将获得的技能: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Storage Technologies, Cloud Infrastructure, Data Storage, Identity and Access Management, User Accounts, Cloud Security, Solution Architecture
初级 · 课程 · 1-3 个月

您将获得的技能: Unity Engine, Video Game Development, Game Design, C# (Programming Language), Artificial Intelligence, Scripting, UI Components, Animations
混合 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
初级 · 课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Gemini, Model Deployment, Generative AI, Google Gemini, Generative AI Agents, LLM Application, AI Workflows, Tool Calling, Multimodal Prompts, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Google Cloud Platform, Artificial Intelligence, AI Personalization, Performance Tuning, Python Programming, Software Development Tools, Cloud Platforms
初级 · 课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Color Theory, Style Guides, Generative AI, Creativity, ChatGPT, Aesthetics, Art History, Design Elements And Principles, Image Analysis
初级 · 课程 · 1-4 周

您将获得的技能: PL/SQL, Oracle Databases, SQL, Stored Procedure, Data Access, Database Design, Programming Principles, Debugging, Relational Databases, Maintainability
混合 · 课程 · 1-4 周

Pearson
您将获得的技能: Virtualization, Dynamic Host Configuration Protocol (DHCP), Virtualization and Virtual Machines, Linux Administration, Linux Servers, Network Administration, Virtual Machines, Linux, Network Architecture, Information Technology, Virtual Environment, System Configuration, Command-Line Interface
中级 · 课程 · 1-4 周