客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Account Strategy, Account Management, Marketing Analytics, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Sales, Digital Transformation, Business Risk Management, Business Metrics, Business Transformation, Innovation, Telecommuting, Virtual Teams, Customer Relationship Building
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Google Cloud Platform, Google Workspace, Agentic Workflows, AI Workflows, Data Access, AI Enablement, Generative AI Agents, Cloud Security, LLM Application, Data Management, Data Integration, AI Security
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Network Troubleshooting, Network Planning And Design, Network Monitoring, Hybrid Cloud Computing, Virtual Networking, Google Cloud Platform, Cloud Engineering, Network Architecture, Network Routing, Cloud Infrastructure, Virtual Private Networks (VPN), Cloud Computing Architecture, Kubernetes, Network Security, Load Balancing, Managed Services
高级设置 · 课程 · 1-3 个月

Cisco Learning and Certifications
您将获得的技能: Hybrid Cloud Computing, Cloud-Based Integration, Cloud Computing, Key Management, Session Initiation Protocols, Network Troubleshooting, Network Monitoring, Cloud Security, Collaborative Software, Systems Integration, Live Streaming, Telecommunications, Encryption, Communication Systems
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Microsoft Azure, Development Testing, Application Deployment, LLM Application, Multimodal Prompts, Artificial Intelligence, Test Case, Agentic systems, Retrieval-Augmented Generation, Application Programming Interface (API), Natural Language Processing, Technical Documentation
中级 · 课程 · 1-4 周

您将获得的技能: Follow Through, Culture Transformation, Customer experience improvement, Communication, Video Production
中级 · 课程 · 1-3 个月

您将获得的技能: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
中级 · 课程 · 3-6 个月

您将获得的技能: Apache Hive, Big Data, Database Design, Extensible Markup Language (XML), Databases, Apache Hadoop, Analytics, Social Media, Data Processing, Social Media Content, Data Management, Data Analysis, Data Integration, Data Transformation
混合 · 课程 · 1-4 周

Emory University
您将获得的技能: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Customer experience improvement, Marketing Strategies, Marketing, AI Enablement, Responsible AI, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence, Customer Insights, Marketing Psychology
初级 · 专项课程 · 3-6 个月

您将获得的技能: Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
初级 · 课程 · 1-3 个月

您将获得的技能: Databricks, Data Lakes, Data Transformation, Data Quality, Data Governance, Data Pipelines, Real Time Data, Data Warehousing, Data Management, Terraform, Data Validation, Apache Spark, Data Integrity, Data Storage, CI/CD, Cloud Computing, Scalability, Data Security
初级 · 课程 · 1-3 个月

LearnQuest
您将获得的技能: Persuasive Communication, Enterprise Sales, Stakeholder Communications, Global Marketing, Value Propositions, Milestones (Project Management)
中级 · 课程 · 1-4 周