客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Patient Communication, Nursing Basics, Care Coordination, Communication, Patient Advocacy, Basic Patient Care, Teamwork, Patient Safety, Healthcare Industry Knowledge, Planning, Trend Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Unity Engine, Animation and Game Design, Video Game Development, Game Design, Scripting, 3D Assets, User Interface (UI), User Interface (UI) Design, Prototyping, C# (Programming Language), Debugging
初级 · 课程 · 3-6 个月

您将获得的技能: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Talent Management, Workforce Planning, Talent Acquisition, Case Studies, Organizational Strategy, Business Strategy, Strategic Thinking, Competitive Analysis, Analysis, Risk Analysis
混合 · 课程 · 1-4 周

28DIGITAL
您将获得的技能: 创新, 目标市场, 业务建模, 营销策略, 预测, 市场机遇, 结算(销售), 客户分析, 企业战略, 技术路线图, 技术战略, 构思, 营销, 商业策略, 创业, 市场分析, 战略规划, 冷拜访, 销售流程, 设计思维
中级 · 专项课程 · 3-6 个月

您将获得的技能: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
初级 · 课程 · 1-4 周

DeepLearning.AI
您将获得的技能: 放射诊断学, 卷积神经网络, 数据预处理, 张力流, 磁共振成像, 医学科学与研究, 机器学习, 医学影像, 深度学习, 统计机器学习, 预测建模, 应用机器学习, 自然语言处理, Machine Learning 方法, 人工智能, 图像分析, 风险模型, 模型评估, 概率与统计
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: AI 个性化服务, 搜索引擎优化, 客户体验战略(CX), 营销自动化, 营销策略与技巧, 网络分析和 SEO, 推动参与, 营销活动经理, 用户体验, 社交媒体营销, 数字化营销, 社交媒体战略, 社交媒体, 跨渠道营销, 营销策划, 内容营销, 搜索引擎营销, 品牌管理, 客户关系管理 (CRM) 软件, 内容战略
攻读学位
初级 · 课程 · 1-4 周

您将获得的技能: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics)
中级 · 课程 · 3-6 个月

您将获得的技能: Web Design and Development, Responsive Web Design, Development Environment, User Accounts, User Interface (UI), Debugging
中级 · 课程 · 1-3 个月

Unilever
您将获得的技能: Data Governance, Descriptive Analytics, Data Storytelling, Supply Chain, Supply Chain Management, Demand Planning, Presentations, Data Visualization, Supply Chain Systems, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Process Improvement, Data Management, Data Lakes, Predictive Analytics, Forecasting, Data Analysis, Data Analysis Software, Real Time Data, Problem Solving
初级 · 专业证书 · 3-6 个月

您将获得的技能: Content Performance Analysis, Google Gemini, Generative AI, Content Strategy, Content Marketing, AI Workflows, ChatGPT, Google Analytics, AI Product Strategy, Responsible AI, Content Creation, Metadata Management, Customer Insights, Market Intelligence, Ethical Standards And Conduct
初级 · 专项课程 · 3-6 个月

您将获得的技能: Agile Methodology, User Feedback, No-Code Development, Collaborative Software, Application Development, User Acceptance Testing (UAT), Customer experience improvement, Software Development, Prototyping, Empowerment, Constructive Feedback, Development Testing, Continuous Improvement Process, Stakeholder Engagement, Cross-Functional Collaboration, Prioritization, User Interface (UI), Business Logic
初级 · 课程 · 1-4 周