客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Stakeholder Engagement, Communication Planning, Stakeholder Communications, User Story, Project Coordination, Requirements Analysis, Milestones (Project Management), Project Management Software, Business Analysis, Kanban Principles, Waterfall Methodology, Risk Management, Communication, Product Lifecycle Management, Prioritization
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Authorization (Computing), AI Workflows, Application Deployment, Google Cloud Platform, Enterprise Security, Data Security, Large Language Modeling, Cloud Security, Data Integration, Business Analytics
初级 · 课程 · 1-3 个月

MedCerts
您将获得的技能: 专业发展, 专业精神, 病人教育与咨询, 人际沟通, 以患者为中心的护理, 强烈的职业道德, 道德标准与行为, 冲突管理, 团队合作, 情绪商数, 沟通, 自觉性, 文化响应, 建立关系, 时间管理, 同理心, 可信度, 压力管理
初级 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Amazon Bedrock, Responsible AI, Generative AI, AI Security, Artificial Intelligence, Large Language Modeling, Amazon Web Services, Embeddings, Retrieval-Augmented Generation, Image Analysis
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis
中级 · 课程 · 1-4 周

École Polytechnique
您将获得的技能: 期刊, 数据管理, 科学方法, 校对, 研究设计, 研究, 同行评审, 道德标准与行为, 编辑, 研究方法
混合 · 课程 · 1-4 周

28DIGITAL
您将获得的技能: 创新, 目标市场, 业务建模, 营销策略, 预测, 市场机遇, 结算(销售), 客户分析, 企业战略, 技术路线图, 技术战略, 构思, 营销, 商业策略, 创业, 市场分析, 战略规划, 冷拜访, 销售流程, 设计思维
中级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: LangGraph, AI Orchestration, LangChain, LLM Application, Agentic Workflows, Generative AI Agents, MLOps (Machine Learning Operations), Context Management, Distributed Computing, Software Design Patterns
中级 · 课程 · 1-4 周

University of California, Davis
您将获得的技能: Intellectual Property, Research, Research Methodologies, Personal Development, Research Design, Research and Design, Curiosity, Science and Research, Problem Solving, Persistence, Persuasive Communication, Time Management, Student Engagement, Goal Setting, Journals, Communication, Ethical Standards And Conduct, Strategic Thinking, Decision Making, Safety and Security
初级 · 专项课程 · 3-6 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Data Synthesis, Data Integration, Data Literacy, Data Storytelling, Analysis, Case Studies, Business Analytics, Advanced Analytics, Analytical Skills, Strategic Decision-Making, Business Metrics, Forecasting, Media and Communications, Statistics, Persuasive Communication, Databases, Database Design, Innovation
初级 · 课程 · 1-4 周

Erasmus University Rotterdam
您将获得的技能: 创造力, 集思广益, 创新, 多样性与包容性, 精益方法, 产品生命周期管理, 产品开发, 企业战略, 工艺开发, 团队管理, 组织领导力, 设计思维
初级 · 课程 · 1-3 个月

您将获得的技能: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, MarTech, Marketing Effectiveness, Strategic Marketing, AI Enablement, Marketing Analytics, Personalized Service, Data Ethics, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Artificial Intelligence and Machine Learning (AI/ML), Customer Retention, Responsible AI
初级 · 课程 · 1-4 周