客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Large Language Modeling, LLM Application, Model Deployment, AI Enablement, Transfer Learning, Prompt Engineering, Generative AI, Model Evaluation, Deep Learning, Natural Language Processing, Recurrent Neural Networks (RNNs), Responsible AI, Scalability, Machine Learning, Performance Tuning, Systems Integration
高级设置 · 课程 · 3-6 个月

Erasmus University Rotterdam
您将获得的技能: 精益方法, 创造力, 创新, 集思广益, 产品生命周期管理, 企业战略, 多样性与包容性, 产品开发, 工艺开发, 团队管理, 设计思维, 组织领导力
初级 · 课程 · 1-3 个月

Automatic Data Processing, Inc. (ADP)
您将获得的技能: 沟通策略, 工资单, 道德标准与行为, 合规管理, 薪资管理, 薪酬管理, 持续改进流程, 客户服务, 人力资源信息系统(HRIS), 员工参与, 薪资处理
初级 · 课程 · 1-4 周

IE Business School
您将获得的技能: 传播规划, 促销策略, 打造品牌, 营销策略与技巧, 品牌营销, 品牌战略, 营销管理, 营销预算, 营销活动经理, 整合营销传播, 消费者行为, 媒体策划, 营销策划, 品牌意识, 品牌忠诚度, 沟通, 品牌管理, 广告, 营销传播, 营销
攻读学位
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: LangGraph, AI Orchestration, System Monitoring, CrewAI, Agentic Workflows, Continuous Monitoring, Agentic systems, Enterprise Application Management, Event Monitoring, Artificial Intelligence and Machine Learning (AI/ML), Site Reliability Engineering, AI Enablement, Model Deployment, Generative AI Agents, Generative Model Architectures, AI Security, Systems Architecture, Software Architecture, Application Deployment, Middleware
中级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Recognizing Others, Sales Management, Team Motivation, Employee Onboarding, Conflict Management, Drive Engagement, Team Leadership, Sales Process, Virtual Teams, Team Management, Teamwork, Intercultural Competence, Performance Management, Collaboration, Rapport Building, Smart Goals, Meeting Facilitation, Goal Setting, Coaching, Constructive Feedback
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: 生成式人工智能, A/B 测试, Prompt Engineering, 内容创作, 客户洞察, 营销策略, ChatGPT, 广告, 社交媒体内容, 文案写作, 营销分析, 营销
初级 · 指导项目 · 不超过 2 小时
Google Cloud
您将获得的技能: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Google Gemini, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Data Storage, Security Management, Cloud Security, Group Policy, Technical Support
初级 · 专业证书 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 电子邮件营销, 营销活动经理, 关键绩效指标 (KPI), 网络分析和 SEO, 数字化营销, 营销策略, 在线广告, 性能分析, 消费者行为, 数据收集, 搜索引擎优化, 广告活动, 客户分析, 关键词研究, 网页内容, 营销分析
初级 · 课程 · 1-3 个月

您将获得的技能: Email Automation, Agentic Workflows, AI Workflows, Multimodal Prompts, Tool Calling, Calendar Management, Machine Learning Methods, Scheduling, AI Security, Text Mining, Classification Algorithms, JSON
中级 · 课程 · 1-3 个月

您将获得的技能: Figma (Design Software), Usability Testing, Responsive Web Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Usability, Wireframing, User Interface (UI) Design, Prototyping, Design Thinking, User Flows, Design Research, Front-End Web Development, User Interface (UI), Mockups, User Centered Design, UI Components, Software Design Documents, UI/UX Strategy, Interaction Design
中级 · 专项课程 · 3-6 个月

University of California, Davis
您将获得的技能: Self-Awareness, Personal Attributes, Personal Development, Research, Student-Centred Learning, Lifelong Learning, Goal Setting, Decision Making
初级 · 课程 · 1-4 周