客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

University of California, Davis
您将获得的技能: Research, Research Methodologies, Research and Design, Journals
初级 · 课程 · 1-4 周

您将获得的技能: ASP.NET, Cloud Deployment, Application Deployment, Microsoft Azure, Multi-Tenant Cloud Environments, Cloud Applications, Full-Stack Web Development, User Interface (UI) Design, PostgreSQL, Web Applications, User Interface (UI), Object-Relational Mapping, Database Development, Cloud Services, Database Management, Development Environment, Authentications
中级 · 课程 · 1-3 个月

Universitat Autònoma de Barcelona
您将获得的技能: Databases, Relational Databases, Data Integration, Database Management, Data Entry, SQL Server Integration Services (SSIS), Data Import/Export, Geographic Information Systems, Software Installation, Wealth Management
中级 · 课程 · 1-4 周

Copenhagen Business School
您将获得的技能: 创新, 支付系统, 业务转型, 金融科技, 财务条例, 金融监管, 金融服务, 技术战略, 银行业, 分析, 移动银行, 企业战略, 案例研究, 竞争分析, 数字化转型, 银行服务, 商业技术, 金融市场, 商业分析, 国际金融
初级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Sales Strategy, Selling Techniques, Sales Process, Sales Presentations, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Company, Product, and Service Knowledge
初级 · 课程 · 1-4 周

您将获得的技能: 3D Modeling, 3D Assets, Computer Graphics, Virtual Environment, Visualization (Computer Graphics), Architectural Design, Performance Tuning, Building Design, Frontend Performance, Structural Engineering, Image Quality, Aesthetics
中级 · 专项课程 · 3-6 个月

IBM
您将获得的技能: Scrum(软件开发), 云 Native 计算, CI/CD, 跨职能合作, 测试驱动开发(TDD), Agile 方法论, 问责制, 团队导向, 性能指标, 文化 Transformer, Devops, 微服务, 行为驱动开发
初级 · 课程 · 1-3 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Data Literacy, Technical Communication, Probability & Statistics, Web Scraping, Data Import/Export, JSON, Data Integration, Statistical Analysis, Pandas (Python Package), Image Analysis, Advanced Analytics, Analytical Skills, Analysis, Data-Driven Decision-Making, Case Studies, Data Manipulation, AI Enablement, Descriptive Statistics, Statistical Inference, Unsupervised Learning
初级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service
初级 · 指导项目 · 不超过 2 小时

Vanderbilt University
您将获得的技能: Generative AI, AI Personalization, ChatGPT, OpenAI, Artificial Intelligence, Prompt Engineering, LLM Application, Expense Management, Productivity Software, Verification And Validation, Travel Arrangements, Test Case, Interaction Design
初级 · 课程 · 1-4 周

您将获得的技能: Javascript and jQuery, Systems Integration
中级 · 课程 · 1-4 周

您将获得的技能: Apache Hadoop, Apache Hive, Big Data, Database Design, Extensible Markup Language (XML), Databases, JSON, Data Processing, Data Warehousing, Distributed Computing, Data Analysis, Scalability, Case Studies, Analytics, Data Pipelines, Query Languages, Social Media, Data Cleansing, Data Integration, Social Media Content
中级 · 专项课程 · 3-6 个月