客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Animations, 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Virtual Environment, Computer Graphic Techniques, Performance Tuning
中级 · 课程 · 1-4 周

您将获得的技能: Risk Analysis, Crisis Management, Risk Mitigation, Risk Management Framework, Risk Management, Business Risk Management, Project Risk Management, Agile Methodology, Stakeholder Communications, Agile Project Management, Stakeholder Management, Project Controls, Video Game Development, Contingency Planning, Lean Methodologies, Prioritization
中级 · 课程 · 3-6 个月

Board Infinity
您将获得的技能: Target Audience, Marketing Psychology, Digital Media Strategy, Target Market, Paid media, Marketing Analytics, Social Media Campaigns, Persona Development, Marketing, Google Analytics, Social Media, Storytelling, Content Strategy
中级 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: Network Security, Role-Based Access Control (RBAC), Cybersecurity, Firewall, Network Monitoring, Authentications, Virtual Private Networks (VPN), Computer Networking, Authorization (Computing), Intrusion Detection and Prevention, Identity and Access Management, Security Controls, General Networking, Encryption
初级 · 课程 · 1-3 个月

Pontificia Universidad Católica de Chile
您将获得的技能: Customer Relationship Management, Financial Analysis, Business Modeling, Business Planning, Business Strategy, Financial Statements, Strategic Decision-Making, Accounting, Entrepreneurship, Competitive Analysis, Value Propositions
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Authentications, Application Deployment, Google Cloud Platform, Generative AI Agents, Authorization (Computing), AI Enablement, Data Security, Large Language Modeling, Enterprise Security, Agentic systems, Enterprise Application Management, Data Access, LLM Application, Data Integration, Cloud Security
初级 · 课程 · 1-3 个月

您将获得的技能: Real Time Data, Model Deployment, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Telecommunications, Tensorflow, Deep Learning, Artificial Intelligence, Emerging Technologies, Network Performance Management, Generative AI, Generative AI Agents, Wireless Networks, Computer Networking, Network Architecture, Responsible AI, Digital Communications, Network Protocols, System Design and Implementation, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Back-End Web Development, PostgreSQL, Python Programming, Restful API, SQL, API Design, Object-Relational Mapping, Database Management, Databases, Data Validation, Development Environment
中级 · 课程 · 1-3 个月

HubSpot Academy
您将获得的技能: 销售流程, 销售策略, 建立关系, 销售, 销售培训, 咨询式销售, 个性化服务, 建立客户关系, 客户分析, 沟通, 内部销售
初级 · 课程 · 1-4 周

Meta
您将获得的技能: 数据驱动的决策制定, 客户数据管理, 数据分析, Google Analytics(分析), 数字化营销, 网络分析, 应用编程接口 (API), 信息隐私, 数据收集, 数据整合, 市场数据, 广告, 应用程序接口网关, 营销, 营销分析, 个人身份信息
初级 · 课程 · 1-4 周

University of London
您将获得的技能: 呼吸, 沉着, 高管风采, 口头表达, 情绪商数, 自我意识, 沟通, 语言交流技能, 公开演讲, 人际沟通, 个人属性, 自信
初级 · 课程 · 1-4 周

Salesforce
您将获得的技能: 销售开发, 销售支持, 社交媒体, Salesforce, 销售策略, LinkedIn, 用户关系管理, 生产力软件, 销售展望, 商业软件, 视频制作, 销售管道
初级 · 课程 · 1-3 个月