客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Google Cloud
您将获得的技能: Google Gemini, Authorization (Computing), Gemini, Authentications, Generative AI Agents, Data Security, Application Deployment, Enterprise Architecture, AI Workflows, Data Access, Large Language Modeling, Agentic systems, LLM Application, Google Cloud Platform, Case Studies, Cloud Security, Enterprise Security, Solution Architecture, Business Logic, Data Integration
初级 · 课程 · 1-3 个月

您将获得的技能: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics)
中级 · 课程 · 3-6 个月

您将获得的技能: Malware Protection, Cyber Attacks, Cybersecurity, Network Security, Cyber Security Policies, Brute-force attacks, Distributed Denial-Of-Service (DDoS) Attacks, Security Controls, Security Awareness, Firewall, Multi-Factor Authentication, Encryption
初级 · 课程 · 1-3 个月

您将获得的技能: Microsoft Power Platform, Stakeholder Management, Software Development Life Cycle, Team Building, Agile Methodology, Quality Management, Agile Project Management, Project Management Institute (PMI) Methodology, Power BI, Microsoft Power Automate/Flow, Scrum (Software Development), Business Analysis, Virtual Teams, Requirements Management, Risk Management, Team Management, Project Management Life Cycle, Project Management, Microsoft Project, Business
初级 · 专项课程 · 3-6 个月
University of Illinois Urbana-Champaign
您将获得的技能: 收益表, 会计, 会计记录, 收入确认, 现金流量, 应收账款, 财务会计, 金融报表, 权责发生制会计, 资产负债表, 公认会计原则(GAAP), 库存会计, 财务报告
攻读学位
初级 · 课程 · 1-3 个月

MedCerts
您将获得的技能: 文化响应, 专业发展, 道德标准与行为, 自觉性, 以患者为中心的护理, 情绪商数, 团队合作, 冲突管理, 病人教育与咨询, 专业精神, 人际沟通, 强烈的职业道德, 可信度, 建立关系, 时间管理, 同理心, 压力管理, 沟通
初级 · 课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: 电子商务, 营销策略, 品牌战略, 留住员工, 员工参与, 客户体验战略(CX), 客户洞察, 绩效管理, 供应链, 员工培训, 人力资本, 人力资源管理与规划, 分析, 供应链管理, 人才管理, 人力资源, 数字化转型, 零售店运营, 劳动力发展, 组织战略
初级 · 专项课程 · 1-3 个月
您将获得的技能: Incident Response, Operational Risk, Case Studies, Security Management, Risk Management, Intellectual Property, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Business Continuity Planning, Supply Chain Management, Innovation, Compliance Reporting, Continuous Improvement Process, Governance, Design
中级 · 课程 · 1-4 周

您将获得的技能: Risk Analysis, Crisis Management, Risk Mitigation, Risk Management Framework, Risk Management, Business Risk Management, Project Risk Management, Agile Methodology, Stakeholder Communications, Agile Project Management, Stakeholder Management, Project Controls, Video Game Development, Contingency Planning, Lean Methodologies, Prioritization
中级 · 课程 · 3-6 个月

Microsoft
您将获得的技能: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, User Interface (UI) Design, Market Opportunities, Quality Assurance and Control, Technology Roadmaps, Product Strategy, Data Analysis
初级 · 专业证书 · 3-6 个月

您将获得的技能: Apache Mahout, NoSQL, Big Data, Databases, Real Time Data, Scalability, Distributed Computing, Data Persistence, Database Architecture and Administration, Model Evaluation, Data Integrity, Unstructured Data, Machine Learning Algorithms, Classification Algorithms
混合 · 课程 · 1-4 周

Erasmus University Rotterdam
您将获得的技能: 企业战略, 多样性与包容性, 精益方法, 集思广益, 组织领导力, 产品开发, 工艺开发, 创新, 产品生命周期管理, 创造力, 团队管理, 设计思维
初级 · 课程 · 1-3 个月