客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

LearnQuest
您将获得的技能: AI Workflows, Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Responsible AI, Artificial Intelligence, Cloud Computing, Deep Learning, Data Visualization, Python Programming, Machine Learning, Data Engineering, Anomaly Detection, Statistical Analysis
初级 · 专项课程 · 1-3 个月

您将获得的技能: Tenacity, Persistence, Personal Attributes, Personal Development, Self-Awareness, Case Studies, Emotional Intelligence, Growth Mindedness, Resilience, Empathy & Emotional Intelligence, Overcoming Obstacles, Psychological Evaluations, Applied Behavior Analysis, Cognitive flexibility, Psychology, Goal Setting
混合 · 课程 · 1-4 周

Tecnológico de Monterrey
您将获得的技能: Social Media Marketing, Social Media, Social Media Strategy, Digital Media Strategy, Marketing, Social Network Analysis, Global Marketing, Content Performance Analysis, Customer Engagement
初级 · 课程 · 1-3 个月

您将获得的技能: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting
混合 · 课程 · 1-4 周

Advancing Women in Tech
您将获得的技能: 留住客户, 产品路线图, 设计师, 新产品开发, 专业网络, 财务分析, 创新, 产品战略, 绩效管理, 跨职能团队领导, 产品管理, 工程管理, 产品开发, 用户体验设计, 人工智能和机器学习(AI/ML), 产品生命周期管理, 产品要求, 技术产品管理, 团队领导, 面试技巧
攻读学位
初级 · 专项课程 · 3-6 个月

University of California, Davis
您将获得的技能: Intellectual Property, Research, Research Methodologies, Personal Development, Research Design, Research and Design, Curiosity, Science and Research, Problem Solving, Persistence, Persuasive Communication, Time Management, Student Engagement, Goal Setting, Journals, Communication, Ethical Standards And Conduct, Strategic Thinking, Decision Making, Safety and Security
初级 · 专项课程 · 3-6 个月

Universidad Austral
您将获得的技能: Digital Marketing, Customer Relationship Management, Social Media Marketing, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Web Analytics, Marketing, Sales Process, Business Analytics, Customer Retention, Search Engine Marketing, Customer Engagement, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Lead Generation, Target Audience
初级 · 课程 · 1-4 周

您将获得的技能: 人际沟通, 媒体与传播, 健康与保健 Coach, 技术交流, 客户服务, 语言能力, 营养与饮食, 社交技能, 设定目标, 语言学习, 压力管理, 专业发展, 零售销售, 组织技能, 个人发展, 语言交流技能, 英语, 产品知识, 规划, 生产率
中级 · 专项课程 · 3-6 个月

您将获得的技能: Tenacity, Persistence, Personal Attributes, Persona Development, Personal Development, Human Development, Self-Awareness, Case Studies, Resilience, Empathy & Emotional Intelligence, Overcoming Obstacles, Growth Mindedness, Lifelong Learning, Psychology, Psychological Evaluations, Applied Behavior Analysis, Cognitive flexibility, Social Sciences, Emotional Intelligence, Cultural Diversity
初级 · 专项课程 · 1-3 个月

Macquarie University
您将获得的技能: 仪表板, 商业估值, 数据驱动的决策制定, 财务管理, 财务分析, 数字化营销, 预算, 客户洞察, 资本预算编制, 商业分析, 会计, 金融建模, 管理, 管理会计, 营销分析, SAS(软件), 企业财务, 数据可视化, 财务预测, 营销效果
初级 · 专项课程 · 3-6 个月

您将获得的技能: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)
中级 · 专项课程 · 3-6 个月

Google Cloud
您将获得的技能: Google Gemini, Authorization (Computing), Gemini, Authentications, Generative AI Agents, Data Security, Application Deployment, Enterprise Architecture, AI Workflows, Data Access, Large Language Modeling, Agentic systems, LLM Application, Google Cloud Platform, Case Studies, Cloud Security, Enterprise Security, Solution Architecture, Business Logic, Data Integration
初级 · 课程 · 1-3 个月