客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Amazon Elastic Compute Cloud, Amazon CloudWatch, Load Balancing, Amazon Web Services, Scalability, Cloud-Native Computing, Cloud Management, Cloud Applications, Capacity Management, System Monitoring
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Gemini, Marketing Analytics, Analytics, Customer Analysis, Generative AI, Data Analysis, Analytical Skills, Google Cloud Platform, Customer Insights, Customer Data Management, Marketing Strategies, Predictive Modeling, Forecasting
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Looker (Software), Big Data, SQL, Data Analysis, Dashboard, Business Intelligence, Data Manipulation, Data Pipelines, Data Transformation, Extract, Transform, Load, Data Warehousing, Data Cleansing, Data Migration, Data Visualization Software, Google Cloud Platform, Data Integrity
中级 · 课程 · 1-3 个月

Pearson
您将获得的技能: Network Troubleshooting, Cloud Computing, Cloud Management, Cloud Security, Capacity Management, Scenario Testing, Automation, Performance Tuning, Performance Testing, Data Security, Network Security, Application Deployment, Configuration Management
初级 · 课程 · 1-4 周

您将获得的技能: Cloud Computing Architecture, Cloud Security, Cloud Infrastructure, Cloud Solutions, Solution Architecture, Cloud Computing, Network Planning And Design, Process Analysis, Process Optimization, Cloud Deployment, Site Reliability Engineering, Project Implementation, Cost Reduction, Business Requirements, Resource Utilization
高级设置 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Kubernetes, Containerization, Identity and Access Management, Google Cloud Platform, Application Deployment, Cloud Infrastructure, Cloud Computing, Build Tools, Command-Line Interface
中级 · 课程 · 1-3 个月

您将获得的技能: Application Deployment, Microservices, Cloud Computing Architecture, Kubernetes, CI/CD, Cloud Security, Network Architecture, Google App Engine, Google Cloud Platform, Service Level, Site Reliability Engineering, Restful API, Devops Tools, Cloud Storage, Application Design, Load Balancing, System Monitoring, Scalability
中级 · 课程 · 1-3 个月

您将获得的技能: Slack (Software), Marketing Materials, Marketing Design, Shared Media, Multimedia, Content Creation, Social Media Content, Graphic Design, Calendar Management, Content Marketing, User Accounts, Business Communication, Marketing Communications, Cloud-Based Integration, Team Management
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Data Storage, Cloud Storage, Cloud Computing Architecture, System Monitoring, Security Management, NoSQL, Encryption, Scalability
中级 · 课程 · 1-3 个月

您将获得的技能: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation, Data Storage Technologies, Debugging
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Generative AI Agents, Retrieval-Augmented Generation, Generative AI, Prompt Engineering, AI Enablement, AI Product Strategy, LLM Application, Google Cloud Platform, Organizational Strategy, Organizational Change, Innovation, Business Transformation, Large Language Modeling, Customer Engagement
初级 · 课程 · 1-3 个月

您将获得的技能: Generative AI Agents, Retrieval-Augmented Generation, Prompt Engineering, Google Gemini, Generative AI, AI Enablement, AI Workflows, Google Cloud Platform, Customer Engagement, LLM Application, Innovation, Organizational Strategy
初级 · 课程 · 1-3 个月