客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Real Time Data, Digital Transformation, Data Governance, Google Cloud Platform, Data Management, Looker (Software), Cloud Storage, Data Transformation, Data Storage, Business Intelligence, Data Migration, Data-Driven Decision-Making, Data Access
初级 · 课程 · 1-3 个月

您将获得的技能: Middleware, Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Software Technical Review, Application Development, Cloud Applications, Application Programming Interface (API), System Monitoring, Application Performance Management, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Performance Tuning, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)
高级设置 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Looker (Software), Team Management, Interactive Data Visualization, Data Presentation, Data Management, User Accounts, Data Security, Scheduling, Data Sharing, Customer Support, Auditing
中级 · 课程 · 1-3 个月

您将获得的技能: Vulnerability Scanning, Microsoft Azure, Vulnerability Assessments, Cloud Security, Continuous Monitoring, Key Management, System Monitoring, Security Controls, Security Information and Event Management (SIEM), Incident Response, Security Management, Hybrid Cloud Computing, Multi-Cloud, Incident Management, Automation
中级 · 课程 · 1-4 周

您将获得的技能: Target Audience, Facebook, Marketing Analytics, Customer Insights, Social Media Marketing
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Facebook, Target Audience, Customer Insights, Social Media, Social Media Marketing, Content Performance Analysis, Market Analysis, Customer Engagement, Marketing
初级 · 指导项目 · 不超过 2 小时

Pearson
您将获得的技能: AWS Kinesis, Amazon Web Services, API Gateway, Cloud Deployment, Serverless Computing, Application Deployment, Managed Services, Application Programming Interface (API), Web Services, Real Time Data
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Identity and Access Management, Amazon Web Services, Cloud Hosting, Cloud Infrastructure, Cloud Computing, Virtual Networking, Authentications, Cloud Applications, Authorization (Computing), Virtual Private Networks (VPN), User Accounts, Network Security
中级 · 课程 · 1-4 周

Packt
您将获得的技能: Linux Administration, Linux Servers, Virtual Networking, Infrastructure As A Service (IaaS)
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Identity and Access Management, Cloud Security, Key Management, Network Security, Cloud Computing, Multi-Factor Authentication, Network Monitoring, Firewall, Authentications, Network Protocols, Encryption
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Cloud Computing, Cloud Deployment, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Cloud Management, Data Storage Technologies, Infrastructure As A Service (IaaS), Data Migration, Virtual Machines, Virtualization, Virtual Networking, Cloud Storage, Virtual Private Networks (VPN), Network Routing
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Cloud Platform, Generative AI, Gemini, AI Security, AI Product Strategy, Responsible AI, Data Ethics, Cloud Computing, Cloud Platforms, Artificial Intelligence, Innovation
初级 · 课程 · 1-3 个月