客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: vSphere Networking and Storage, Cloud Engineering, Cloud Storage, Cloud Infrastructure, Cloud Computing, Virtual Machines, Data Management
初级 · 项目 · 不超过 2 小时

您将获得的技能: Cloud Deployment, Application Deployment, ASP.NET, Microsoft Azure, Software Architecture, Authentications, Application Design, User Interface (UI), Application Development, Database Development, Maintainability, Web Servers, Debugging, Data Validation
高级设置 · 课程 · 1-3 个月

您将获得的技能: Site Reliability Engineering, Safety Culture, DevOps, Continuous Delivery, Culture Transformation, Service Level, Continuous Integration, Staff Management, System Monitoring, Capacity Management, Incident Management, Design Thinking, Automation, Data-Driven Decision-Making
初级 · 课程 · 1-3 个月

您将获得的技能: Identity and Access Management, Cloud Security, Authentications, Google Cloud Platform, Cloud Computing, Authorization (Computing), Virtual Private Networks (VPN), Network Security, Firewall, Virtual Networking, Data Security, Load Balancing
中级 · 课程 · 1-3 个月

您将获得的技能: Google Cloud Platform, Virtual Machines, Event Monitoring, Cloud-Based Integration, Cloud Computing, Event-Driven Programming
初级 · 项目 · 不超过 2 小时

您将获得的技能: Salesforce, Data Mapping, Advanced Analytics, Data Integration
中级 · 课程 · 3-6 个月

您将获得的技能: Facebook, Social Media, Social Media Marketing, Social Media Campaigns, Marketing Budgets, Advertising Campaigns, Social Media Content, Social Media Strategy, Digital Advertising, Marketing, Customer Engagement
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Distributed Denial-Of-Service (DDoS) Attacks, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Network Administration, Network Routing, Cloud Security, Firewall, Virtual Networking, Wide Area Networks, Network Architecture, Network Monitoring, Security Controls, Encryption, Threat Detection
中级 · 课程 · 1-4 周

您将获得的技能: Amazon Web Services, Debugging, Business Process Automation, Automation, AWS Identity and Access Management (IAM), Serverless Computing, Amazon DynamoDB, API Gateway, JSON, User Accounts
中级 · 课程 · 1-3 个月

您将获得的技能: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Productivity Software, Process Development, Customer Analysis
初级 · 指导项目 · 不超过 2 小时