客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Virtual Machines, Configuration Management, Change Control
高级设置 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Facebook, Social Media Management, Account Management, Social Media, Resource Allocation, User Accounts, Social Media Marketing, Asset Management, Business Management, Content Creation, Content Marketing, Social Work
初级 · 指导项目 · 不超过 2 小时

University of Virginia
您将获得的技能: Stakeholder Communications, Customer Insights, Product Management, Product Improvement, New Product Development, Product Lifecycle Management, Product Roadmaps, Innovation, Agile Methodology, Business Analytics, Data-Driven Decision-Making, Product Testing, Lean Methodologies, Continuous Improvement Process
初级 · 课程 · 1-4 周

您将获得的技能: Cloud Infrastructure, Google Cloud Platform, Virtual Networking, Cloud Computing Architecture, Cloud Computing, Application Deployment, Network Infrastructure, Virtual Machines, Firewall, Virtual Private Networks (VPN), Network Planning And Design, Network Routing, Cloud Storage, Command-Line Interface
中级 · 课程 · 1-4 周

您将获得的技能: Solution Architecture, Software Architecture, Cloud Computing Architecture, Enterprise Architecture, Amazon Web Services, Application Security, Identity and Access Management, Cloud Deployment, Network Architecture, Cloud Applications, Data Migration, Network Security, Scalability, Disaster Recovery
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Identity and Access Management, Cloud Security, Google Cloud Platform, Data Lakes, Cloud Storage, Data Security, Data Access, Role-Based Access Control (RBAC), Cloud Computing, Big Data, Data Analysis
初级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Google Cloud Platform, Virtual Machines, Cloud Management, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Storage, Serverless Computing
中级 · 项目 · 不超过 2 小时
您将获得的技能: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Finance, Verbal Communication Skills, Presentations, Communication, Plotly, Matplotlib, Analysis, Customer Engagement, Target Audience
中级 · 课程 · 1-4 周

您将获得的技能: Application Security, Information Management, Security Controls, Configuration Management, Security Engineering, Vulnerability Assessments, Security Requirements Analysis, Cloud Security, Software Development Life Cycle, Cloud Computing, System Implementation, Program Development, Change Control
中级 · 课程 · 1-4 周

您将获得的技能: Robotic Process Automation, HR Tech, Application Frameworks, Data Integration, Employee Onboarding, Continuous Integration, File Management
中级 · 专项课程 · 3-6 个月

Google Cloud
您将获得的技能: Looker (Software), Data Sharing, Data Visualization, Dashboard, Data Visualization Software, Google Cloud Platform, Data Analysis, Cloud Computing
初级 · 项目 · 不超过 2 小时