客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Google Cloud
您将获得的技能: Identity and Access Management, Cloud Security, Data Loss Prevention, Data Security, Continuous Monitoring, Payment Card Industry (PCI) Data Security Standards, Role-Based Access Control (RBAC), Encryption, Personally Identifiable Information, Firewall, Network Security, Security Management, Cloud Computing Architecture, Key Management, Virtual Private Networks (VPN), Virtual Networking, Google Cloud Platform
初级 · 课程 · 1-3 个月

您将获得的技能: Benchmarking, Sales Training, Sales, Competitive Intelligence, Sales Enablement, Marketing Automation, Trend Analysis, Sales Strategy, Sales Management, Lead Generation, Customer Relationship Management (CRM) Software, Automation, Social Media Management, Digital Advertising, Global Marketing, Social Media, Business Process Automation, AI Personalization, Campaign Management, Compliance Management
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: DevSecOps, Identity and Access Management, Cloud Security, Data Security, Encryption, Security Controls, Network Security, Cloud Computing Architecture, Virtual Networking, CI/CD, Key Management, Firewall, Continuous Monitoring
初级 · 课程 · 1-3 个月

您将获得的技能: Automation, SAS (Software), Debugging, SQL, Stored Procedure, Data Manipulation, Data Processing, Statistical Programming, Data Management
中级 · 课程 · 1-3 个月

您将获得的技能: Apache Airflow, Data Pipelines, Scalability, Feature Engineering, Extract, Transform, Load, Workflow Management, AI Workflows, Data Integration, Database Design, Data Modeling, Data Architecture, Data Quality, Data Storage
中级 · 课程 · 1-4 周

Coursera
中级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Gemini, Data Store, Cloud Applications, OAuth, Data Access, Productivity Software, Performance Metric, Collaborative Software, Identity and Access Management, Data Integration, Search Engine Marketing, Generative AI Agents, Information Architecture, Company, Product, and Service Knowledge
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Agentic systems, Google Cloud Platform, Tool Calling, Customer experience improvement, Strategic Planning, Organizational Strategy, Large Language Modeling, Innovation
初级 · 课程 · 1-3 个月

您将获得的技能: Data Pipelines, Data Sharing, Extract, Transform, Load, Apache Airflow, Data Migration, Data Processing, Data Warehousing, Data Integration, Google Cloud Platform, Metadata Management, Cloud Storage, Big Data, Automation, SQL
初级 · 课程 · 1-3 个月


CertNexus
您将获得的技能: Internet Of Things, Business Planning, Project Planning, Information Technology, Systems Development Life Cycle, Software Development Life Cycle, Technology Strategies, Business Solutions, Emerging Technologies, Cloud Computing, Technology Solutions, Business Strategy, Cybersecurity, Operations, Risk Management, Software Development, Operational Efficiency, Prototyping
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: SQL, Looker (Software), Extract, Transform, Load, Data Warehousing, Data Transformation, Data Manipulation, Data Integration, Data Analysis Software, Google Sheets, Data Visualization Software, Data Cleansing, Data Storytelling, Data Pipelines, Data Processing, Data Import/Export, Google Cloud Platform
中级 · 课程 · 1-3 个月