客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Looker (Software), Spatial Data Analysis, Data Import/Export, Data Visualization, Query Languages, Data Integration, Data Mapping, Big Data, Geographic Information Systems
初级 · 项目 · 不超过 2 小时

LearnQuest
您将获得的技能: Threat Management, Threat Detection, Infrastructure Security, Software-Defined Networking, Network Performance Management, Network Architecture, Network Planning And Design, Cloud-Based Integration, Network Administration, Network Routing, Wide Area Networks, Network Security, Network Monitoring, Disaster Recovery, Virtual Networking, Performance Tuning, General Networking, Network Engineering, Computer Networking, Local Area Networks
初级 · 专项课程 · 1-3 个月

您将获得的技能: CI/CD, Cloud Development, Cloud Applications, Continuous Integration, Cloud Hosting, Amazon Web Services, Cloud Infrastructure, Continuous Deployment, AWS Identity and Access Management (IAM), Cloud Services, Amazon CloudWatch, Authentications, Infrastructure as Code (IaC), Development Environment, AWS Kinesis, Software Development Tools, Cloud Deployment, Cloud Storage, Frontend Performance, Database Management
中级 · 专项课程 · 1-3 个月

Packt
您将获得的技能: Cloud Infrastructure, Cloud Deployment, Cloud Computing, Cloud Services, Virtual Networking, Cloud Management, Virtual Machines, Virtualization, Application Deployment, Data Migration, Disaster Recovery, Cloud Storage, Dynamic Host Configuration Protocol (DHCP), Containerization
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Dataflow, Google Cloud Platform, Data Pipelines, Cloud Deployment, Data Integration, Cloud Hosting, Query Languages, Cloud Computing, Public Cloud, Data Management
高级设置 · 项目 · 不超过 2 小时

您将获得的技能: Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Digital Transformation, Responsible AI, Business Transformation, Data Quality, Business Intelligence, Analytics, Applied Machine Learning, Cloud API
初级 · 课程 · 1-4 周


您将获得的技能: Linux Administration, Linux, Linux Servers, Linux Commands, Operating System Administration, User Acceptance Testing (UAT), Systems Administration, System Testing, Command-Line Interface, System Configuration, Service Management, User Accounts, File Management
中级 · 课程 · 1-4 周

您将获得的技能: Negotiation, Overcoming Objections, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Stakeholder Engagement, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard
中级 · 课程 · 1-3 个月

您将获得的技能: Network Security, OSI Models, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, TCP/IP, Network Administration, Wireless Networks, Network Protocols, General Networking, Intrusion Detection and Prevention, Local Area Networks, Network Routers, Security Controls, Mobile Security, Authentications, Authorization (Computing)
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Firewall, Cloud Security, Network Security, Google Cloud Platform, Virtual Networking, Cloud Computing, Virtual Machines, Network Architecture, Computer Networking, Scalability, Web Applications
高级设置 · 项目 · 不超过 2 小时

您将获得的技能: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, Platform As A Service (PaaS), Software Development, GitHub
中级 · 指导项目 · 不超过 2 小时