客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Dashboard, Kibana, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Data Presentation, System Monitoring, Web Analytics, Exploratory Data Analysis, Data Visualization Software, Trend Analysis, Data Analysis, Automation, Business Intelligence, Data Wrangling, Retail Sales, Scripting, Devops Tools, Python Programming, Data Science
初级 · 专项课程 · 1-4 周

Pearson
您将获得的技能: Microservices, Amazon Web Services, Software Architecture, Systems Architecture, Email Automation
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud Computing, Model Deployment, Cloud Deployment, Istio, Tensorflow, Google Cloud Platform, MLOps (Machine Learning Operations), Kubernetes, Continuous Deployment, Microservices, Load Balancing
中级 · 项目 · 不超过 2 小时

您将获得的技能: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services
初级 · 项目 · 不超过 2 小时

Board Infinity
您将获得的技能: Angular, Responsive Web Design, Front-End Web Development, React.js, HTML and CSS, UI Components, Web Design and Development, JavaScript Frameworks, Web Development, TypeScript, Context Management
中级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking
初级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: Data Storytelling, Performance Measurement, Data Visualization Software, Business Analysis, Accounting, Business, Analytics, Business Strategy, Marketing, Strategic Communication, Organizational Strategy, Data Analysis, Consumer Behaviour, Product Lifecycle Management
初级 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Cloud Infrastructure, Vulnerability Scanning, Role-Based Access Control (RBAC), Configuration Management, Scalability
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Dashboard, Interactive Data Visualization, Business Intelligence, Data Visualization, Predictive Analytics, Business Intelligence Software, Data Storytelling, Business Analytics, Advanced Analytics, Analytics, Trend Analysis, Data-Driven Decision-Making, Stakeholder Communications, AI Enablement, Real Time Data
初级 · 课程 · 1-4 周

您将获得的技能: Customer Analysis, Market Analysis, Sales Strategy, Market Research, Customer Retention, Business Modeling, Entrepreneurship, B2B Sales, Business-To-Consumer, Technology Strategies, Customer Acquisition Management, Business Strategy
中级 · 课程 · 1-4 周

您将获得的技能: Microsoft Azure, Data Migration, Cloud Deployment, Microsoft SQL Servers, Cloud Applications, Performance Tuning, Cloud Management, Platform As A Service (PaaS), Web Applications, System Configuration
中级 · 课程 · 1-4 周

您将获得的技能: .NET Framework, Machine Learning Algorithms, Model Deployment, Machine Learning, AI Enablement, Artificial Intelligence, Microsoft Copilot, Generative AI, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Microsoft Azure, MLOps (Machine Learning Operations), C# (Programming Language), Microsoft Visual Studio, Development Environment, Microsoft Development Tools, Responsible AI, Model Evaluation, Computer Vision
中级 · 课程 · 1-3 个月