客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Dashboard, Kibana, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Data Presentation, System Monitoring, Web Analytics, Exploratory Data Analysis, Data Visualization Software, Trend Analysis, Data Analysis, Automation, Business Intelligence, Data Wrangling, Retail Sales, Scripting, Devops Tools, Python Programming, Data Science
初级 · 专项课程 · 1-4 周

Google Cloud
您将获得的技能: Amazon Redshift, SQL, Identity and Access Management, Query Languages, Google Cloud Platform, Database Design, Database Management, Data Import/Export, Extract, Transform, Load, Data Warehousing, Data Integration, Data Architecture, Data Modeling
中级 · 课程 · 1-3 个月

您将获得的技能: Responsible AI, User Interface and User Experience (UI/UX) Design, User Experience Design, Artificial Intelligence, Design Thinking, UI/UX Research, Experience Design, Persona (User Experience), User Centered Design, Design Reviews, User Interface (UI), Design Research, User Interface (UI) Design, Wireframing, Prompt Patterns, Prototyping, Presentations, User Story, Professional Development, Storyboarding
高级设置 · 课程 · 1-3 个月

您将获得的技能: Digital Transformation, Google Cloud Platform, Cloud Applications, Cloud Infrastructure, Hybrid Cloud Computing, Application Programming Interface (API), Cloud Computing, Technology Strategies, Cloud Services, Multi-Cloud, Serverless Computing, Kubernetes, Containerization, Virtual Machines, Leadership and Management, Finance
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Big Data, Data Cleansing, Exploratory Data Analysis, Google Analytics, Data Integration, Data Manipulation, SQL, Database Administration
初级 · 项目 · 不超过 2 小时

HubSpot Academy
您将获得的技能: HubSpot CRM, Data Visualization, Sales Management, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Cloud-Based Integration, Application Deployment, Automation, Cloud Applications, Salesforce, ServiceNow
中级 · 课程 · 1-3 个月
Kennesaw State University
您将获得的技能: Global Marketing, Regulatory Compliance, Innovation, Corporate Sustainability, Compliance Management, Marketing Strategies, Market Dynamics, Market Analysis, Brand Management, Market Opportunities, Consumer Behaviour, Cultural Responsiveness, International Relations
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Continuous Delivery, Release Management, CI/CD, Kubernetes, Application Deployment, Cloud Deployment, Google Cloud Platform, Application Lifecycle Management, Application Development, IT Automation, Cloud Computing
中级 · 项目 · 不超过 2 小时

LearnKartS
您将获得的技能: Serverless Computing, Containerization, Amazon Web Services, Data Migration, Amazon DynamoDB, Docker (Software), Database Systems, Databases, Cloud Engineering, Kubernetes, AWS Identity and Access Management (IAM), Data Infrastructure, Operational Databases, Amazon Elastic Compute Cloud, Database Management, Performance Tuning, Amazon S3, Cloud Deployment, Cloud Security, Scalability
中级 · 课程 · 1-4 周
您将获得的技能: Dashboard, Azure Synapse Analytics, Microsoft Azure, Data Storage Technologies, Microsoft SQL Servers, Data Storage, Data Presentation, Cloud Engineering, Data Store, Data Architecture, Data Infrastructure, Performance Tuning, Query Languages, Database Design, SQL, NoSQL, Data Processing, Process Optimization, Data Modeling, System Monitoring
中级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation
初级 · 课程 · 1-3 个月