客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Cloud Storage, Virtual Machines, Cloud Computing, Data Storage, Cloud Infrastructure, Virtualization and Virtual Machines, Google Cloud Platform, Data Manipulation
初级 · 项目 · 不超过 2 小时

您将获得的技能: Facebook, Brand Awareness, Advertising, Online Advertising, Marketing Materials, Social Media Campaigns, Social Media Marketing, Social Media, Content Creation, Marketing Design, Branding, Graphic and Visual Design, Content Marketing, Customer Engagement, Digital Marketing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Digital Transformation, Responsible AI, Business Transformation, Data Quality, Business Intelligence, Analytics, Applied Machine Learning, Cloud API
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud Deployment, Google Cloud Platform, Application Deployment, Database Management, Platform As A Service (PaaS), Cloud Computing, Infrastructure As A Service (IaaS), Cloud Management
初级 · 项目 · 不超过 2 小时

您将获得的技能: Kubernetes, Cloud Services, Google Cloud Platform, Application Performance Management, Issue Tracking, Service Management, Debugging, DevOps
初级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Google Sheets, Data Mapping, Data Integration, Database Application, Cloud Applications, No-Code Development, Relational Databases, Google Cloud Platform, Data Management
初级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Google App Engine, Application Deployment, Cloud Infrastructure, Google Cloud Platform, Go (Programming Language), Cloud Applications, Software Testing, Cloud API, Platform As A Service (PaaS)
初级 · 项目 · 不超过 2 小时

O.P. Jindal Global University
您将获得的技能: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Personalized Service, Marketing Strategies, Business Analytics, Customer Acquisition Management, Customer experience improvement, Loyalty Programs, Consumer Behaviour
初级 · 课程 · 3-6 个月

Universidade de São Paulo
您将获得的技能: Systems Thinking, Systems Analysis, Business Modeling, Business Systems Analysis, Complex Problem Solving, Conceptual Design, Analysis, Process Improvement, Service Improvement, Organizational Change, Change Management, Decision Making, Model Evaluation
初级 · 课程 · 1-3 个月

您将获得的技能: DevSecOps, Cloud Security, Patch Management, Cyber Security Assessment, Cloud Deployment, Internet Of Things, Infrastructure Security, Cloud Infrastructure, Vulnerability Assessments, Cloud Services, Secure Coding, Continuous Monitoring
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Performance Tuning, Google Cloud Platform, Performance Testing, Application Performance Management, Cloud Applications, Cloud Computing, Server Side
初级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Load Balancing, Google Cloud Platform, Cloud Computing, Network Administration, Cloud Infrastructure, Virtual Networking, TCP/IP, Servers
初级 · 项目 · 不超过 2 小时