客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Amazon Web Services, Public Cloud
中级 · 项目 · 不超过 2 小时

Board Infinity
您将获得的技能: Natural Language Processing, LLM Application, Generative AI, Text Mining, Performance Tuning, Cloud API, Application Development, Application Programming Interface (API), Artificial Intelligence, Systems Integration, Responsible AI, Data Ethics, Internet Of Things, Analysis, Big Data, Analytics, Scalability
中级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: React Native, User Interface and User Experience (UI/UX) Design, UI Components, Mobile Development, Unit Testing, Software Testing, Authentications, Debugging, iOS Development, Android (Operating System), Mobile Security, Frontend Performance, Mobile Development Tools, Animations, Application Security, Performance Tuning
中级 · 课程 · 1-4 周
您将获得的技能: Responsible AI, Google Gemini, Customer Analysis, Marketing Analytics, Generative AI, AI Enablement, Governance, Artificial Intelligence, AI Security, Sales Strategy, AI Personalization, Customer Insights, Marketing Strategies, ChatGPT, Marketing Effectiveness, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)
中级 · 课程 · 1-3 个月

您将获得的技能: Facebook, Target Audience, Social Media, Social Media Marketing, Social Media Campaigns, Social Media Content, Advertising, Online Advertising, Customer Insights, Business Development, Business
初级 · 指导项目 · 不超过 2 小时


您将获得的技能: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Presentations, Overcoming Objections, Sales Process, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions, Customer Relationship Management (CRM) Software
中级 · 课程 · 1-4 周

您将获得的技能: Kubernetes, Google Cloud Platform, CI/CD, Continuous Deployment, Application Deployment, Continuous Integration, Cloud Storage, Continuous Delivery, Cloud Security, Role-Based Access Control (RBAC), Managed Services, Cloud Services, Data Storage, Security Controls, Database Management, Identity and Access Management, Authorization (Computing), Application Performance Management, Authentications
中级 · 课程 · 1-3 个月
Google Cloud
您将获得的技能: Kubernetes, Hybrid Cloud Computing, Multi-Cloud, Istio, Cloud-Native Computing, Google Cloud Platform, Cloud Computing Architecture, Configuration Management, Microservices, Git (Version Control System), Service Management
高级设置 · 课程 · 1-4 周

您将获得的技能: Computer Hardware, SQL, Database Design, Hardware Troubleshooting, Databases, Computer Networking, Relational Databases, Network Protocols, Information Technology, Network Routers, Wireless Networks, System Configuration, Peripheral Devices
初级 · 课程 · 1-4 周

您将获得的技能: Zero Trust Network Access, Microsoft Azure, Cloud Security, Endpoint Detection and Response, Security Controls, Multi-Factor Authentication, Cloud Computing, Identity and Access Management, Enterprise Security, Data Governance, Encryption
初级 · 课程 · 1-4 周