客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Amazon Web Services, Amazon S3, Cloud-Based Integration, Data Access, Google Cloud Platform, Cloud API, Data Import/Export, Data Management
中级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Big Data, Data Cleansing, Exploratory Data Analysis, Google Analytics, Data Integration, Data Manipulation, SQL, Database Administration
初级 · 项目 · 不超过 2 小时

Pearson
您将获得的技能: Dynamic Host Configuration Protocol (DHCP), TCP/IP, Network Administration, General Networking, Network Protocols, Remote Access Systems, Network Performance Management, Network Security, Network Monitoring, System Monitoring
初级 · 课程 · 1-4 周

Whizlabs
您将获得的技能: Network Security, Cyber Attacks, Security Testing, Digital Forensics, Infrastructure Security, Identity and Access Management, Cloud Security, Security Awareness, Threat Detection, Test Tools, Firewall, OSI Models, Single Sign-On (SSO), Computer Networking, Data Encryption Standard, Cloud Computing, Public Key Infrastructure
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
中级 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Teradata SQL, Database Architecture and Administration, Data Storage, Relational Databases, Database Management Systems, Mainframe Computing, Data Processing, Data Integration, Query Languages, Performance Tuning
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud Management, Cloud Computing, Network Routing, Geographic Information Systems, Virtual Machines, Google Cloud Platform, Virtual Networking, Network Architecture
初级 · 项目 · 不超过 2 小时

Dartmouth College
您将获得的技能: Operations Research, Analytics, Business Analytics, Process Optimization, Data-Driven Decision-Making, Strategic Decision-Making, Data Science, Feature Engineering, Complex Problem Solving, Logistics, Model Evaluation, Python Programming, Decision Making, Cloud Computing
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cloud Management, Google Cloud Platform, Cloud Computing, Virtual Machines, Multi-Tenant Cloud Environments, Virtualization and Virtual Machines, System Monitoring, User Accounts
初级 · 项目 · 不超过 2 小时

Universidad de los Andes
您将获得的技能: NoSQL, Big Data, File Systems, Apache Hadoop, Data Architecture, Distributed Computing, Scalability, Database Systems, Cloud Computing, Apache Spark, Public Cloud, Data Processing, Data Storage
初级 · 课程 · 1-3 个月

您将获得的技能: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Engagement, Graphic and Visual Design Software, Graphic Design, Digital Marketing
初级 · 指导项目 · 不超过 2 小时

Macquarie University
您将获得的技能: Business Strategy, Strategic Thinking, Growth Strategies, Competitive Analysis, Strategic Marketing, Value Propositions, Organizational Strategy, Customer Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Innovation
初级 · 课程 · 1-3 个月