IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

您将获得的技能: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
★ 4.6 (1.2万) · 初级 · 课程 · 1-4 周

NIIT
您将获得的技能: 软件架构, Node.JS, 微服务, 沟通策略, 应用程序部署, 云应用, 应用程序接口网关, 应用设计
★ 3 (6) · 混合 · 课程 · 1-4 周

您将获得的技能: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Emotional Intelligence, Knowledge Transfer, Active Listening, ChatGPT, Communication, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking, Customer Communications Management
初级 · 课程 · 1-4 周

Peking University
您将获得的技能: 语言学习, 虚拟现实, 语法, 交流, 口头表达, 词汇, 口语理解
★ 4.8 (2万) · 混合 · 课程 · 1-3 个月

Coursera
您将获得的技能: Responsible AI, Consultative Selling, Sales Enablement, Sales Training, Sales, Decision Intelligence, Decision Support Systems, B2B Sales, AI Enablement, Sales Support, Artificial Intelligence, Decision Making, Data-Driven Decision-Making, Real Time Data, Customer Insights, Accountability, Analysis, Taking Meeting Minutes, Customer Engagement, Customer and Client Support
中级 · 课程 · 1-4 周

您将获得的技能: Network Protocol(网络协议, 脚本, 数据验证, JSON, 前端性能, 数据结构, JavaScript 框架, 软件测试, Data Validation, Javascript, 事件驱动编程, 网络协议, 单元测试, 验证和确认, 超文本标记语言(HTML), 脚本语言
★ 3.8 (12) · 初级 · 课程 · 1-3 个月

Alex Genadinik
您将获得的技能: Marketing Automation, Blogs, E-Commerce, Performance marketing, Technical Support, Recruitment, Product Promotion, Influencing, Search Engine Marketing, Product Marketing, Recruitment Strategies
混合 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 财务会计, 财务报表分析, 财务, 资产负债表, 会计, 企业财务, 应计项目, 投资组合管理, 股票, 投资回报, 权责发生制会计, 资本预算编制, 库存会计, 财务报告, 财务敏锐性, 收益表, 财务预测, 公认会计原则(GAAP), 财务报表, 财务分析
★ 4.6 (1.4万) · 初级 · 专项课程 · 3-6 个月

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, HR Tech, Human Resources Software, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, AI literacy, Human Resource Management, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Augmented and Virtual Reality (AR/VR), Employee Engagement, Recruitment, Machine Learning
★ 4.7 (1.2万) · 中级 · 专项课程 · 1-3 个月

IBM
您将获得的技能: 生成式人工智能, Prompt Engineering, 数据架构, 人工智能和机器学习(AI/ML), 摘录, 及时工程, 数据分析, 生成模型架构, 数据伦理, 增强现实与虚拟现实(AR/VR), 数据挖掘, 数据库设计, 数据管道, 数据综合, 人工智能扫盲, 数据基础设施, ChatGPT, 数据仓库, 提示模式, 负责任的人工智能, 查询语言
★ 4.7 (1.1万) · 中级 · 专项课程 · 1-3 个月

您将获得的技能: Data Ethics, File Management, Data Security, Google Sheets, Databases, Data Access, Data Quality, Data Management, Data Collection, Relational Databases, SQL, Metadata Management, Unstructured Data
★ 4.8 (2.3万) · 初级 · 课程 · 1-3 个月

您将获得的技能: Operational Efficiency, Leadership Studies, IT Service Management, Key Performance Indicators (KPIs), Stakeholder Management, Performance Measurement, Performance Metric, Stakeholder Communications, Service Level, Drive Engagement, Team Building, Service Management, Team Performance Management, Business Metrics, Business Leadership, Team Management, Business Communication, Performance Improvement, Data Analysis, Continuous Improvement Process
中级 · 课程 · 3-6 个月