客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Cloud Computing Architecture, Amazon Elastic Compute Cloud, Data Visualization Software, Cloud Storage, Dashboard, Scalability, Data Strategy, Data Integration, Real Time Data, Data Storage
中级 · 课程 · 1-3 个月

IBM
您将获得的技能: 云基础设施, 无服务器计算, 混合云计算, 云计算架构, 云部署, Virtual Machine, 新兴技术, 云计算, 云服务, Devops, 微服务, 云存储, 集装箱化, 云平台, 云安全
初级 · 课程 · 1-3 个月

Atlassian
您将获得的技能: 冲刺回顾, Jira (软件), 精益方法, 用户故事, 工作流程管理, 软件版本控制, Agile 方法论, 冲刺计划, 积压工作, 项目管理, 敏捷项目管理, Scrum(软件开发), 持续改进流程, 产品要求, Kanban 原则, Query 语言
初级 · 课程 · 1-4 周

Pontificia Universidad Católica de Chile
您将获得的技能: Entrepreneurship, People Management, Business Management, Human Resources Management and Planning, Marketing, Accounting, Customer experience strategy (CX), Financial Management, Business Marketing, Financial Analysis, Innovation, Finance, Recruitment, Persona (User Experience)
混合 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Prompt Engineering, Generative AI Agents, Google Gemini, Responsible AI, Retrieval-Augmented Generation, Generative AI, Google Cloud Platform, AI Enablement, AI Product Strategy, Google Workspace, Customer Engagement, AI Workflows, AI Security, Google Docs, Artificial Intelligence, Innovation, Cloud Infrastructure, Cloud Computing, Data Modeling, Collaboration
初级 · 专项课程 · 3-6 个月

University of California San Diego
您将获得的技能: 分类算法, 可扩展性, 回归分析, 数据管道, Apache Spark, 探索性数据分析, 图论, 数据展示, 数据库设计, MongoDB, 数据建模, 数据管理, 模型评估, 数据处理, 数据整合, Apache Hadoop, 数据挖掘, 应用机器学习, 大数据, 数据预处理
初级 · 专项课程 · 3-6 个月

您将获得的技能: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Business Research, Research Reports, Research Design, Competitive Analysis, Market Intelligence, Quantitative Research, Consumer Behaviour, Global Marketing, Market Trend, Surveys, Customer Analysis, Analytical Skills, Case Studies, Report Writing, Business Strategy
初级 · 专项课程 · 1-3 个月

SAP
您将获得的技能: 同行评审, 业务要求, 客户分析, 需求评估, 项目关闭, 项目实施, 客户参与, 利益相关者分析, 项目管理, 解决方案设计, 测试计划, 业务转型, SAP 应用软件, 项目文件, 需求分析, 差距分析, 技术咨询
初级 · 课程 · 1-3 个月

Universitat Autònoma de Barcelona
您将获得的技能: Public Speaking, Presentations, Verbal Communication Skills, Non-Verbal Communication, Drive Engagement, Target Audience, Communication, Persuasive Communication, Strategic Communication, User Feedback, Customer Engagement, Assertiveness, Microsoft PowerPoint, Time Management, Adaptability
初级 · 课程 · 1-3 个月

您将获得的技能: Model Deployment, Responsible AI, No-Code Development, LLM Application, AI Enablement, ChatGPT, Business Metrics, Data Ethics, AI Personalization, Return On Investment, Artificial Intelligence, AI Product Strategy, Customer experience improvement, Language Interpretation, Translation, and Studies, Performance Measurement, Large Language Modeling, Product Improvement, Cross Platform Development, Continuous Improvement Process, Natural Language Processing
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Sales Management, Team Leadership, Sales Training, Virtual Teams, Team Management, Sales Enablement, Team Motivation, Sales, Team Performance Management, Sales Pipelines, Sales Process, Innovation, Overcoming Objections, Conflict Management, Performance Analysis, Employee Onboarding, Drive Engagement, Employee Retention, Customer Engagement, Recognizing Others
初级 · 专项课程 · 1-3 个月

Google Cloud
您将获得的技能: Network Security, Cloud Security, Network Planning And Design, Identity and Access Management, DevSecOps, Continuous Monitoring, Computer Networking, Payment Card Industry (PCI) Data Security Standards, Firewall, Security Controls, Data Loss Prevention, Application Security, Role-Based Access Control (RBAC), Data Security, Virtual Private Networks (VPN), Virtual Networking, Cloud Computing Architecture, CI/CD, Key Management, Encryption
初级 · 课程 · 1-3 个月