
您将获得的技能: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
中级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 改善客户体验, 营销材料, 文案写作, 平面和视觉设计, 销售策略, 接待服务, 性能分析, 餐厅管理, 布局设计, 成本会计, 收入管理, 餐饮, 价格谈判
中级 · 课程 · 1-4 周

您将获得的技能: Simulations, Visualization (Computer Graphics), Statistical Visualization, R (Software), R Programming, Statistical Modeling, Statistical Programming, Statistical Analysis, Process Analysis, Data Analysis, Test Case
初级 · 指导项目 · 不超过 2 小时

Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
混合 · 课程 · 1-4 周

您将获得的技能: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
中级 · 指导项目 · 不超过 2 小时

Northeastern University
您将获得的技能: Process Improvement, Data-Driven Decision-Making, Performance Improvement, Quality Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Health Care, Customer experience improvement, Innovation, Change Management, Consumer Behaviour
初级 · 课程 · 1-4 周

DeepLearning.AI
您将获得的技能: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
初级 · 项目 · 不超过 2 小时

Board Infinity
您将获得的技能: Responsive Web Design, User Interface (UI) Design, HTML and CSS, Front-End Web Development, Web Development Tools, Web Design and Development, Bootstrap (Front-End Framework), React.js, Javascript, UI Components, JavaScript Frameworks, Web Components, Software Development Tools, Semantic Web
初级 · 课程 · 1-4 周

您将获得的技能: Customer Analysis, Regional Sales, Sales, Data Analysis Software, Data Analysis, Query Languages, Trend Analysis, Databases, Customer Insights, Performance Analysis, Market Opportunities, Product Assortment
中级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Competitive Analysis, Product Strategy, Product Management, Strategic Prioritization, Market Analysis, Product Roadmaps, Goal Setting, Business Strategy, Strategic Thinking, Strategic Decision-Making, Team Motivation, Market Dynamics, Customer Insights, Regulatory Compliance
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: Information Privacy, Personally Identifiable Information, Data Security, Threat Modeling, Vulnerability Assessments, Cybersecurity, Vulnerability, Data Ethics, General Data Protection Regulation (GDPR), Cyber Risk, Data Governance, Data Integrity, Data Encryption Standard, Security Management, Security Software, Compliance Management, Risk Management, Data Access, Security Strategy, NIST 800-53
初级 · 课程 · 1-3 个月

您将获得的技能: Data Ethics, Business Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Information Privacy, Informed Consent, Personally Identifiable Information, Accountability, Generative AI Agents, Data Governance
初级 · 课程 · 1-4 周