技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

Coursera
您将获得的技能: 沟通, 数据叙事, 设计元素和原则, 目标受众, 内容创作, 生成式人工智能, 技术交流, 流程制图, 信息图表, ChatGPT, 数据可视化
中级 · 课程 · 1-4 周

您将获得的技能: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Performance Analysis, Customer Relationship Building
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Workspace, Collaborative Software, Data Sharing, Communication, Cloud Platforms
初级 · 项目 · 不超过 2 小时

Amazon Web Services
您将获得的技能: Model Context Protocol, Amazon Bedrock, Model Deployment, Generative AI Agents, AI Orchestration, AI Workflows, AI Enablement
初级 · 课程 · 1-4 周

您将获得的技能: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Malware Protection, Penetration Testing, Exploitation techniques, Threat Detection, Threat Management, Brute-force attacks, Network Security, Information Systems Security, Security Awareness, Network Protocols
中级 · 课程 · 1-3 个月

University of Colorado Boulder
您将获得的技能: Technical Management, Business Ethics, Engineering Management, Decision Making, Ethical Standards And Conduct, IT Management, Leadership
攻读学位
初级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Vulnerability Management, Identity and Access Management, Cybersecurity, Security Controls, Incident Management, Vulnerability Assessments, Mobile Security, Hardening, Threat Detection, Application Security, Continuous Monitoring, Threat Management, Digital Forensics, Network Security, Wireless Networks, Automation
中级 · 课程 · 1-4 周

Microsoft
您将获得的技能: 持续监测, 交互式数据可视化, 云计算管理, Virtual Machine, 微软 Azure, 系统监控, 应用程序性能管理, Query 语言, 实时数据, 可扩展性, 资源管理
初级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: Leadership Development, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Business Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Management, Team Building, Organizational Strategy, Coaching, Employee Performance Management, Mentorship, Teamwork, Collaboration, Innovation, Business Strategy, Smart Goals, Adaptability
初级 · 课程 · 1-4 周

AI CERTs
您将获得的技能: Model Evaluation, Data Analysis, Applied Machine Learning, Environmental Regulations, Environment and Resource Management, Geospatial Information and Technology, Computer Vision, Environment Health And Safety, Environment, Operations, Operations Management, Workforce Development
中级 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Technical Writing, Technical Documentation, Microsoft Office, Data Entry, Document Management
初级 · 课程 · 1-4 周

您将获得的技能: Cybersecurity, TCP/IP, Cyber Attacks, Endpoint Security, Infrastructure Security, Network Routing, Threat Detection, Computer Security, Firewall, Computer Networking, Wireless Networks, Cloud Computing, Information Technology Infrastructure Library, Technical Support and Services, Vulnerability Assessments
中级 · 课程 · 1-4 周