
您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

IBM
您将获得的技能: 负责任的人工智能, 企业战略, 统计分析, 数据科学, Apache Hadoop, 云安全, 生成式人工智能, 产品生命周期管理, 竞争分析, 云平台, 数据分析, 云计算, 大数据, 统计可视化, 云基础设施, 云部署, 业务转型, 云服务, 云计算架构, 数字化转型
初级 · 专项课程 · 3-6 个月

IBM
您将获得的技能: Linux, 操作系统, 计算机显示器, 虚拟化和 Virtual Machine, 软件安装, 系统配置, 外围设备, 计算机硬件, 数据存储, 文件系统, Mac OS, 用户账户, 灾难恢复, Virtual Machine, 网络基础设施, 计算机结构, 技术支持, 硬件故障排除, USB, 计算机系统
初级 · 课程 · 1-3 个月

您将获得的技能: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 电子商务, 营销策略, 客户参与, 产品开发, 数字化营销, 营销, MarTech, 消费者行为, 营销策划, 创新, 数字广告, 产品推广, 数字化转型
攻读学位
初级 · 课程 · 1-4 周

University of Virginia
您将获得的技能: 促进讨论, 用户故事, Agile 方法论, 软件开发, 创新, 产品开发, 以用户为中心的设计, 角色开发, 产品设计, 产品管理, 设计思维, 敏捷产品开发, 敏捷软件开发, 用户研究
初级 · 课程 · 1-4 周

Yale University
您将获得的技能: 心理学, 健康与保健 Coach, 弹性, 社交技能, 正念, 认知行为疗法, 设定目标, 积极行为支持, 行为健康, 成长意识
混合 · 课程 · 1-3 个月

您将获得的技能: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Technical Support and Services, File Management, Software Installation, Virtualization
初级 · 课程 · 1-3 个月

您将获得的技能: Stakeholder Engagement, Communication Planning, Stakeholder Communications, User Story, Project Coordination, Requirements Analysis, Milestones (Project Management), Project Management Software, Business Analysis, Kanban Principles, Waterfall Methodology, Risk Management, Communication, Product Lifecycle Management, Prioritization
初级 · 课程 · 1-4 周

您将获得的技能: User Experience Design, Persona (User Experience), Web Content Accessibility Guidelines, User Story, Usability, User Research, Human Factors, Human Centered Design, Ideation, User Flows, Competitive Analysis, Mockups
初级 · 课程 · 1-4 周

Atlassian
您将获得的技能: 积压工作, 精益方法, 用户故事, 冲刺回顾, 项目管理, 软件版本控制, Agile 方法论, 敏捷项目管理, 冲刺计划, Scrum(软件开发), Query 语言, 持续改进流程, Kanban 原则, 工作流程管理, Jira (软件), 产品要求
初级 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Google Gemini, LLM Application, AI Enablement, AI Product Strategy, Stakeholder Analysis
中级 · 专项课程 · 1-3 个月