客户解析课程可以帮助您学习数据收集技术、客户细分、预测建模和绩效衡量。您可以通过数据驱动的洞察力,掌握解读客户行为、优化营销策略和提升客户体验的技能。许多课程都会介绍 Google Analytics、Tableau 和 SQL 等工具,这些工具支持数据解析和趋势可视化,为业务决策提供依据。

University of California, Irvine
您将获得的技能: 数据叙事, 商业智能, 机器学习, 商业分析, 仪表板, 交互式数据可视化, 大数据, 云计算, 数据仓库, SAS(软件), 数据可视化, 业务报告, 数据可视化软件, 数据导入/导出, 云计算架构
中级 · 课程 · 1-4 周
LearnQuest
您将获得的技能: 数据处理, 数据架构, 软件即服务, 云基础设施, 可扩展性, 数据整合, 云部署, 分析, 数据战略, 统计分析, 大数据, 数据仓库, 公共云, 数据分析, 云计算, 摘录, 数据库架构与管理, 云服务, 数据存储
初级 · 专项课程 · 3-6 个月

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
中级 · 指导项目 · 不超过 2 小时
University of Illinois Urbana-Champaign
您将获得的技能: Python 程序设计, 数据库, 脚本, Matplotlib, 数据驱动的决策制定, 数据预处理, 数据操作, 数据结构, 数据建模, Pandas(Python 软件包), Jupyter, NumPy, SQL, 关系数据库, 会计, 数据可视化软件, 数据可视化, 回归分析, Seaborn
攻读学位
中级 · 课程 · 1-3 个月

您将获得的技能: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
初级 · 指导项目 · 不超过 2 小时

Illinois Tech
您将获得的技能: NoSQL, Big Data, Model Evaluation, Apache Hadoop, Recurrent Neural Networks (RNNs), Deep Learning, Statistical Analysis, Data Visualization, Data Analysis, Exploratory Data Analysis, Apache Spark, Generative AI, Convolutional Neural Networks, Transfer Learning, Data Infrastructure, Data Cleansing, Real Time Data, Apache Kafka, Data Management, Machine Learning
攻读学位
中级 · 专项课程 · 3-6 个月
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周
University of Michigan
您将获得的技能: 运动医学, Python 程序设计, 数据收集, 高级分析, 生命体征, 预防伤害, 生理学, 机器学习, 健康技术, 医疗设备和技术, 体力, 分析, 运动训练, 数据分析
中级 · 课程 · 1-3 个月

高级设置 · 课程

您将获得的技能: Data-Driven Decision-Making, Minitab, Regression Analysis, Logistic Regression, Statistical Hypothesis Testing, Statistical Analysis, Scatter Plots, Correlation Analysis, Data Analysis, Predictive Analytics, Statistical Methods, Descriptive Statistics, Analytics, Business Analytics, Predictive Modeling, Forecasting, Advanced Analytics, Statistical Modeling, Quantitative Research, Case Studies
初级 · 专项课程 · 1-3 个月

AI Business School
您将获得的技能: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Enablement, Training Programs, AI Workflows, Personalized Service, AI Product Strategy, LLM Application, Customer Service, Customer experience improvement, Self Service Technologies, Ideation, Automation, Business Transformation, Innovation
中级 · 课程 · 1-4 周

DeepLearning.AI
您将获得的技能: Probability & Statistics, Statistical Analysis, Statistics, Statistical Hypothesis Testing, Statistical Visualization, Descriptive Statistics, Data Analysis, Histogram, Probability Distribution, Correlation Analysis, Statistical Inference, Estimation, Simulation and Simulation Software, Sampling (Statistics), Large Language Modeling, Spreadsheet Software
初级 · 课程 · 1-4 周