技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

您将获得的技能: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Network Security, Application Security, Microsoft Windows, Network Protocols, Cybersecurity, TCP/IP, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation
初级 · 专业证书 · 3-6 个月

您将获得的技能: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Computing, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Cloud Security, Cloud Management, Cloud Services, Network Planning And Design
中级 · 专业证书 · 3-6 个月

LearnKartS
您将获得的技能: Amazon S3, Amazon Web Services, Amazon Elastic Compute Cloud, Cost Estimation, Billing, Cloud Management, Cloud Hosting, Cloud Services, Product Support, Technical Support
中级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 数据科学, 电子病历系统, 决策支持系统, 医疗记录, 卫生政策, 健康信息管理, 健康技术, 健康信息管理与医疗记录, 医疗保健, 解决方案设计, 医疗保健管理, 临床领导, 信息学, 医疗保健项目管理, 变更控制, 医疗保健行业知识, 卫生系统, IT 管理, 健康信息学, 临床信息学
初级 · 专项课程 · 3-6 个月

IBM
您将获得的技能: 创造力, Prompt Engineering, 负责任的人工智能, 技术产品管理, 利益攸关方沟通, 产品生命周期管理, 生成式人工智能, 产品管理, 人工智能, Google 双子座, LLM 申请, 团队建设, 商业化, 原型设计, 人工智能和机器学习(AI/ML), 提示模式, 投资回报, ChatGPT, AI 产品战略, 改善客户体验
中级 · 专项课程 · 1-3 个月

您将获得的技能: Generative AI, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Innovation, Critical Thinking
初级 · 课程 · 1-4 周

IBM
您将获得的技能: 模型部署, 数据建模, 数据科学, 关系数据库, 数据扫盲, 数据库, Python 程序设计, SQL, 数据收集, Query 语言, 大数据, 云计算, Jupyter, 数据挖掘, 数据可视化软件, 存储过程, 计算机编程工具, 商业分析, 同行评审, GitHub
攻读学位
初级 · 专项课程 · 3-6 个月

Birla Institute of Technology & Science, Pilani
您将获得的技能: Theoretical Computer Science, Computer Programming, Pseudocode, Algorithms, Computer Science, Formal Learning, Software Engineering, Program Development, Data Science, Analysis, Debugging, Technical Analysis
中级 · 课程 · 1-3 个月

您将获得的技能: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, AI Enablement, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
中级 · 专项课程 · 1-3 个月

IBM
您将获得的技能: 生成式人工智能, 阿帕奇气流, 数据科学, Linux 命令, Apache Hadoop, Python 程序设计, 数据库设计, 网页抓取, SQL, 数据仓库, 数据分析, Apache Spark, 数据导入/导出, MySQL, 数据存储, 数据库管理员, 摘录, NoSQL, 专业网络, IBM Cognos 分析
攻读学位
初级 · 专业证书 · 3-6 个月

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Operating System Administration, Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Software Installation
初级 · 专业证书 · 3-6 个月