
Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Customer experience strategy (CX), Marketing Automation, Customer Insights, Market Analysis, Email Automation
中级 · 课程 · 1-4 周

您将获得的技能: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Customer Engagement, Data-Driven Decision-Making, Consumer Behaviour, Resource Allocation
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 向上销售, 时间管理, 积极倾听, 交流, 专业精神, 社交媒体, 客户参与, 事务处理, 客户服务, 冲突管理, 产品演示, 问候客户, 语言交流技能, 交叉销售, 非语言交流, 同理心, 公司名称, 零售店运营
初级 · 课程 · 1-4 周

您将获得的技能: Market Research, Product Strategy, Strategic Marketing, Workflow Management, Survey Creation, No-Code Development, Consumer Behaviour, Market Analysis, Customer Insights, Quantitative Research, Data Integration, Business Process Automation, Automation, Data Collection, Real Time Data, Product Design, Cloud-Based Integration, Data Management
初级 · 课程 · 1-4 周

您将获得的技能: Customer Retention, Customer Analysis, Marketing Analytics, Customer Insights, Sample Size Determination, Analytics, User Research, Product Management, Trend Analysis, Statistical Inference, Data-Driven Decision-Making, Business Intelligence, Unsupervised Learning, Analysis, Statistical Analysis, Performance Measurement, Scikit Learn (Machine Learning Library), Strategic Decision-Making, Algorithms
中级 · 课程 · 1-3 个月

您将获得的技能: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation
初级 · 专项课程 · 3-6 个月

您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising
初级 · 专项课程 · 3-6 个月

Macquarie University
您将获得的技能: 整合营销传播, 营销策略, 客户数据管理, 客户体验战略(CX), 消费者行为, 客户洞察, 数据分析, 大数据, 营销分析, 社交媒体营销, 数字营销, 客户关系管理, 预测分析, 营销效果
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Market Intelligence, Survey Creation, Market Research, Business Research, Research Methodologies, Customer Insights, User Feedback, Target Audience, Qualitative Research, Target Market, Quantitative Research, Data Collection, Case Studies, Data Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Market Research, Business Research, Market Analysis, Business Requirements, Market Share, Business Analysis, Project Scoping, Requirements Elicitation, Project Documentation, Target Audience, Stakeholder Engagement, Market Trend, Data Capture, Record Keeping
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 情商, 时间管理, 客户咨询, 呼叫中心经验, 客户数据管理, 交流, 客户服务, 解决客户投诉, 个人发展, 团队合作, 解决问题, 数据录入, 问候客户, 语言交流技能, 性能指标, 成长意识, 降级技巧, 呼入电话
初级 · 课程 · 1-3 个月

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月