
Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
初级 · 课程 · 1-4 周

Columbia University
您将获得的技能: Digital pedagogy, Blended Learning, Student Engagement, Digital Transformation, Collaborative Software, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Planning, Research, Auditing
初级 · 课程 · 1-4 周

Ball State University
您将获得的技能: Data Visualization, Rmarkdown, Exploratory Data Analysis, Data Visualization Software, Ggplot2, Interactive Data Visualization, Plot (Graphics), Statistical Visualization, R (Software), R Programming, Data Storytelling, Histogram, Scatter Plots, Data Analysis, Tidyverse (R Package), Data Manipulation
攻读学位
中级 · 课程 · 1-3 个月

American Psychological Association
您将获得的技能: Regression Analysis, Correlation Analysis, Statistical Software, Data Visualization, Statistical Analysis, Statistical Methods, Descriptive Statistics, Histogram, Data Analysis, Box Plots, Exploratory Data Analysis, Graphing, Data Visualization Software, Data Literacy, Probability & Statistics, Quantitative Research, Variance Analysis, Statistical Visualization, Statistics, Social Sciences
初级 · 专项课程 · 3-6 个月

您将获得的技能: Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), SAS (Software), Forecasting, Regression Analysis, Applied Machine Learning, Statistical Analysis, Advanced Analytics, Predictive Modeling, Statistical Modeling, Bayesian Statistics, Model Evaluation
中级 · 课程 · 1-3 个月

University of Colorado Boulder
您将获得的技能: Statistical Analysis, Matplotlib, Regression Analysis, Statistical Modeling, Data Science, Data Analysis, Data Visualization, Pandas (Python Package), Anomaly Detection, Time Series Analysis and Forecasting, Data Visualization Software, Data Collection, Data Manipulation, Application Programming Interface (API)
攻读学位
中级 · 课程 · 1-4 周

University of California, Santa Cruz
您将获得的技能: 概率分布, 模型评估, R 语言程序设计(中文版), 数据分析, 统计建模, 贝叶斯统计, 抽样(统计), 统计推理, 统计分析, 技术交流, 时间序列分析和预测, 数据展示
高级设置 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

Universidades Anáhuac
您将获得的技能: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Responsible AI, Insurance, Data Ethics, Business Process Automation, Change Management, Customer Service, AI Personalization, Automation, AI Security, Operational Efficiency
初级 · 课程 · 1-4 周

您将获得的技能: Instagram, Email Marketing, Email Automation, Lead Generation, Marketing Automation, Google Sheets, Social Media, Social Media Marketing, Digital Marketing, Gmail
初级 · 指导项目 · 不超过 2 小时

University of California, Irvine
您将获得的技能: 数据叙事, 仪表板, 数据可视化软件, 数据分析, 应用程序部署, 财务分析, 交互式数据可视化, 财务数据, Tableau 软件, 时间序列分析和预测, 分析技能, 地理空间信息与技术, 网络分析, 数据展示
混合 · 课程 · 1-4 周